-=PCTechTalk=- Re: Nortons vs others -- HELP

Bob,

I JUST went through removing Norton Systemworks this last week/weekend.

It is NOT as ugly as it sounds.

But, that said..it is something I had to do in complete silence..and I
printed out all the articles..and there are several to go through.

Something happened to my Norton..it was no longer protecting my email..and
something else was not working..

I went to the site.. and waddled my way through thier instructions..and I
had to print several articles as one article led me to anther for a specific
thing...(If you print their articles..be smarted than me..look on the page
for printer friendly or somethig like that...and use that to print rather
than the priner on the Explorer bar..as that cuts off words...duh! on me!)

I did all the steps.. and was nervous through it..but..I paid my money.. and
dang..I wanted my product... plus.. unless I was going to reformat..the
Norton not properly installed might cause grief with any new program I
installed.......

Now.. they do have a link..on how to back up the registry... I would do that
for sure.......

I do own Go Back.. so that too gave me a little confidence.. and with System
Restore...(I did create a new restore point before I started) I felt
ok..still nervous..but ok.....

I am happy to say.. Norton Systemworks 2003 is working just fine...and so is
Norton Personal FireWall..and by the way...the pop up stopper in the
firewall does a great job...I sure noticed the difference the couple of days
it was not installed.....lol!

So Bob, think about going through the steps listed in Norton.....  Do not be
afraid..just respectful.....
If listing all the steps in order...and checking that as you do them
helps.... do that...
If you are afraid you skipped a step..ask someone to proof your list with
you.......

Hang in there Bob.... Norton is powerful..and helps keep my machine running
well.... I would have to fight to give it up...

Hugs,
Rose
Las Vegas
Come to Vegas and bring your puter... my other half and I will cheer  you
on!
----- Original Message ----- 
From: "BashfulBob" <BashfulBob@xxxxxxxxxxxx>
To: "PCTT" <pctechtalk@xxxxxxxxxxxxx>
Sent: Monday, May 12, 2003 1:06 PM
Subject: -=PCTechTalk=- Nortons vs others -- HELP


hi

I am seeking advice on which AV I should purchase other than Norton's.

It seems that when I went to d/l their renewal subscription something went
array and the Live update that was suppose to come up to finish the update
did not. Thus the new up date did not happen and after two and a half weeks
of sending emails back an forth, they want me to call them (at $30 flat fee
or 2.95 per minute) to walk me thru the removal of the live update and re
install it. It seems that you need to go into the registry, which I feel
apprehensive about, especially after all there previous ill advise in
resolving the matter. Example, Last email they gave me a number to call and
said that ... may be fee based... The next sentence they said that the call
would be fee based. I ask them to make up their minds (in so many words) and
let me know. (Its fee based they informed me)

So I am at the point where I am ready to switch to another AV after being
with Norton's for over 10 years. It chills me to give them another dollar
but I am beginning to be willing to spend $100 with another company to get
3-4 AV's. (yes I need that many)

I have been to trend micro's site and talked with many people there and at
least they have a live person to help you and they were informative and
helpful.

For anyone's info, the firewall that is included in PC chillin's AV will not
work on a LAN and is not a full fledge firewall. Also they do not have a
full fledged firewall.

So does anyone out there have a recommendation for another AV, where you can
talk to a live person about problems. Also a recommendation for a full
fledged firewall for my LAN would be of help to. My LAN consists of a 450
with 98SE, another that is dual boot, 98se and win2k, and a laptop XP home.
I have a forth that is a 266 with Linux installed and may be bringing it on
line in a month. Also Micro trend is not workable with Linux.

Thanks in advance.

Life is what happens in between plans.

Virus free email by Norton's

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