-=PCTechTalk=- Re: NAV

  • From: Scott McGuire <scott_mcguire@xxxxxxxxx>
  • To: pctechtalk@xxxxxxxxxxxxx
  • Date: Tue, 8 Feb 2005 16:06:47 -0800 (PST)

Are you using a firewall, for example, Zone Alarm? Perhaps the firewall isn't 
permitting the live update to occur. If so, try disabling it for the time being.
milady <kg6ocz@xxxxxxxxxxxxx> wrote:I couldn't find it either... wondering 
WHERERERER!???
*~*<*>Mary Lou<*>*~*
/\ - /\
>> ^..^ <<
kg6ocz@xxxxxxxxxxxxx
www.theanimalrescuesite.com

----- Original Message ----- 
From: "Beverly Hahn" 
To: 

Sent: Tuesday, February 08, 2005 3:31 PM
Subject: -=PCTechTalk=- Re: NAV


Thanks, Cris. Where did you find the new live update component to
install? When I inserted my disk, I only saw a full installation.
Sorry to be so dense!
Beverly
Cris wrote:

>I don't recall where it is, but on the symantec web site, there is a place 
>that you can run a check on your norton anti-virus. Maybe it's under 
>support. I ran it on mine once and it told me that I needed to uninstall 
>only my live update, and to install the new live update component. That was 
>when mine wasn't updating on its own.
>Cris
>----- Original Message ----- 
>From: Beverly Hahn
>To: pctechtalk@xxxxxxxxxxxxx
>Sent: Saturday, February 05, 2005 12:41 PM
>Subject: -=PCTechTalk=- Re: NAV
>
>
>
>Beverly Hahn wrote:
>
>>Help! Instead of renewing my NAV subscription from 2001, I purchased
>>and installed Norton Internet Security 2005. The Automatic Update
>>does not work, and when I try to update manually I get the error
>>message: LU1803--Live Update failed while getting your updates. Live
>>Update had an internal error while getting your updates. Your
>>Symantec programs were not updated. If it fails again, you should
>>reinstall Live Update. This happened last week when a security alert
>>came through. So I uninstalled and reinstalled as directed. Then I
>>had to get the updates, which took a very long time. This week when I
>>was doing my weekly computer maintenance and updates for NAV, Adaware,
>>Spybot, Spyguard, Windows, etc, I again received the above error
>>message. I can again uninstall, reinstall and update, but this is
>>very time consuming. I would like not to have to do this and to have
>>Automatic Live Update to work properly. Any suggestions, please?????
>>The only info I got from their customer service bulletins was to
>>uninstall, reinstall and update.
>>
>>Thanks,
>>Beverly
>>
>
>
>
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