-=PCTechTalk=- Re: NAV
- From: "Cris" <cris@xxxxxxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Sat, 5 Feb 2005 14:26:43 -0500
I don't recall where it is, but on the symantec web site, there is a place that
you can run a check on your norton anti-virus. Maybe it's under support. I ran
it on mine once and it told me that I needed to uninstall only my live update,
and to install the new live update component. That was when mine wasn't
updating on its own.
Cris
----- Original Message -----
From: Beverly Hahn
To: pctechtalk@xxxxxxxxxxxxx
Sent: Saturday, February 05, 2005 12:41 PM
Subject: -=PCTechTalk=- Re: NAV
Beverly Hahn wrote:
> Help! Instead of renewing my NAV subscription from 2001, I purchased
> and installed Norton Internet Security 2005. The Automatic Update
> does not work, and when I try to update manually I get the error
> message: LU1803--Live Update failed while getting your updates. Live
> Update had an internal error while getting your updates. Your
> Symantec programs were not updated. If it fails again, you should
> reinstall Live Update. This happened last week when a security alert
> came through. So I uninstalled and reinstalled as directed. Then I
> had to get the updates, which took a very long time. This week when I
> was doing my weekly computer maintenance and updates for NAV, Adaware,
> Spybot, Spyguard, Windows, etc, I again received the above error
> message. I can again uninstall, reinstall and update, but this is
> very time consuming. I would like not to have to do this and to have
> Automatic Live Update to work properly. Any suggestions, please?????
> The only info I got from their customer service bulletins was to
> uninstall, reinstall and update.
>
> Thanks,
> Beverly
>
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