That is a good idea, but I'm even more concerned about the ping by IP losing all packets. Ping by URL not working could be a lot of things, but ping by IP not working pretty much means no connectivity. I need some more info here... 1) Is it broadband internet access using a cable or dsl modem? 2) Is there a router? If so, is PC using wireless or wired access? If not, is PC using Ethernet or USB to connect to modem? 3) If using router, does the router generate IP's for PC's (router DHCP on)? If so, the PC should be set to automatically obtain IP. If not, the PC should be set to a specific IP in the range the router is set up for. 4) Have you turned off all PC, modem, and router at the same time? If not, the correct way to do this is to turn off PC, then router, then modem. Then turn on modem until lights show its connected, then turn on router until lights show connected (or done booting), and then turn on PC. Not many people seem to know this, but this sequence is very rarely needed, but in a few rare circumstances will be the only way to get it working. 5) It might be helpful to know modem and router brand/model. 6) From cmd prompt, type "ipconfig" to find the Default Gateway, then run the ping command with the IP of the Default Gateway (Ex. "ping 192.168.1.1" works for most routers). Tell us if the packets were either Received or Lost. 7) Is the correct LED lit on the modem that shows its connected to the PC or router (usually called Link)? If not, then try another port on the back of the router. This light off means that either the Ethernet cable or Ethernet port (either end) could be bad. 8) If using Ethernet wires, are the lights lit on the router for the port # that the PC is connected to? And is the light lit on the PC (there should be a small LED right next to the Ethernet port)? 9) What version of Windows is on the PC? If the above doesn't get you anywhere, you could try to run the WinXP built-in Network Diagnostics by running "netsh diag gui" then click "Scan your system". Then look for items marked Failed. The following link might help. You might want to make a System Restore Point first because some programs (like many of the netsh lines) make changes to Windows that might require re-installing some programs like anti-virus and firewalls. http://support.microsoft.com/kb/314067 Ed -----Original Message----- From: pctechtalk-bounce@xxxxxxxxxxxxx [mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of Gman Sent: Sunday, March 01, 2009 10:02 PM To: pctechtalk@xxxxxxxxxxxxx Subject: -=PCTechTalk=- Re: IP address in conflict There's no need to type in the www. part, although you'll get the same results with or without it. 'Couldn't find host' may mean a lot of different things including internet congestion. You might want to try the plain address again to see if it's consistently unable to locate it. Peace, Gman http://www.bornagainamerican.org "The only dumb questions are the ones we fail to ask" ----- Original Message ----- From: "Jan Robey" <hrstreak@xxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Sunday, March 01, 2009 9:45 PM Subject: -=PCTechTalk=- IP address in conflict > 1) Open command prompt by: click Start, then Run, cmd [ENTER] > 2) Type (without quotes): ping www.google.com > Did that but it said ping couldn't find host. > 3) Type (without quotes): ping 66.102.1.147 > 4) Look to see if all the packets Sent were either Received or Lost > Did that = 4 sent 0 received 4 Lost > Next step? --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To subscribe, unsubscribe or modify your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join the PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx --------------------------------------------------------------- --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To subscribe, unsubscribe or modify your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join the PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx ---------------------------------------------------------------