-=PCTechTalk=- Re: IP address in conflict

Another possibility is the old WinSock problem.  Why Windows needs Socks I
will never understand (lol).  The WinSock error is so rare that many tech
support people never think (or know) about it.  Not many people seem to know
how to test for it either, but you're in luck, I do.  The easiest way to
test for it is to go to a command prompt and run a ping test on a website (I
use Google) by URL and another ping test on the website's IP.  If the IP
works but the URL doesn't then you have the WinSock error.

1) Open command prompt by:  click Start, then Run, cmd [ENTER]
2) Type (without quotes):  ping www.google.com
3) Look to see if all the packets Sent were either Received or Lost
4) Type (without quotes):  ping 66.102.1.147
5) Look to see if all the packets Sent were either Received or Lost

If #3 shows all Lost and #5 shows all Received then you have the WinSock
error.  If so, then let us know what version of Windows you have and we will
guide you further on fixing this problem.

Ed

-----Original Message-----
From: pctechtalk-bounce@xxxxxxxxxxxxx
[mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of Gman
Sent: Saturday, February 28, 2009 6:40 PM
To: pctechtalk@xxxxxxxxxxxxx
Subject: -=PCTechTalk=- Re: IP address in conflict

I have a hard time dealing with tech support folks who blow off problems 
like this.

The most likely reason is that the router's settings have become a bit 
mangled.  You'll need to do a hard reset of the router so it can clear the 
corruption and revert back to factory settings.  The method for resetting it

will vary depending on the make/model.  Let us know what it is and we'll see

about giving you exact directions for getting it done.  Unfortunately, this 
isn't something you can do remotely.

Peace,
Gman
http://www.bornagainamerican.org

"The only dumb questions are the ones we fail to ask"

----- Original Message ----- 
From: "Jan Robey" <hrstreak@xxxxxxxxxxx>
To: "_PCTechTalk" <pctechtalk@xxxxxxxxxxxxx>
Sent: Saturday, February 28, 2009 5:24 PM
Subject: -=PCTechTalk=- IP address in conflict


> And yet another computer problem in the senior world.  A computer that has
> been working fine all of a sudden stopped connecting to the Internet so 
> they
> called their cable tech support hoping for an easy fix.  After an hour or 
> so
> the tech told them that their computer no longer recognizes it's IP 
> address.
> Can you give me a direction in solving this situation?
>
> Always in Appreciation,
> Jan 

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