-=PCTechTalk=- Re: IP address in conflict

I have a hard time dealing with tech support folks who blow off problems 
like this.

The most likely reason is that the router's settings have become a bit 
mangled.  You'll need to do a hard reset of the router so it can clear the 
corruption and revert back to factory settings.  The method for resetting it 
will vary depending on the make/model.  Let us know what it is and we'll see 
about giving you exact directions for getting it done.  Unfortunately, this 
isn't something you can do remotely.

Peace,
Gman
http://www.bornagainamerican.org

"The only dumb questions are the ones we fail to ask"

----- Original Message ----- 
From: "Jan Robey" <hrstreak@xxxxxxxxxxx>
To: "_PCTechTalk" <pctechtalk@xxxxxxxxxxxxx>
Sent: Saturday, February 28, 2009 5:24 PM
Subject: -=PCTechTalk=- IP address in conflict


> And yet another computer problem in the senior world.  A computer that has
> been working fine all of a sudden stopped connecting to the Internet so 
> they
> called their cable tech support hoping for an easy fix.  After an hour or 
> so
> the tech told them that their computer no longer recognizes it's IP 
> address.
> Can you give me a direction in solving this situation?
>
> Always in Appreciation,
> Jan 

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