-=PCTechTalk=- Re: IP address in conflict
- From: Gman <gman.pctt@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Sat, 28 Feb 2009 18:40:26 -0500
I have a hard time dealing with tech support folks who blow off problems
like this.
The most likely reason is that the router's settings have become a bit
mangled. You'll need to do a hard reset of the router so it can clear the
corruption and revert back to factory settings. The method for resetting it
will vary depending on the make/model. Let us know what it is and we'll see
about giving you exact directions for getting it done. Unfortunately, this
isn't something you can do remotely.
Peace,
Gman
http://www.bornagainamerican.org
"The only dumb questions are the ones we fail to ask"
----- Original Message -----
From: "Jan Robey" <hrstreak@xxxxxxxxxxx>
To: "_PCTechTalk" <pctechtalk@xxxxxxxxxxxxx>
Sent: Saturday, February 28, 2009 5:24 PM
Subject: -=PCTechTalk=- IP address in conflict
> And yet another computer problem in the senior world. A computer that has
> been working fine all of a sudden stopped connecting to the Internet so
> they
> called their cable tech support hoping for an easy fix. After an hour or
> so
> the tech told them that their computer no longer recognizes it's IP
> address.
> Can you give me a direction in solving this situation?
>
> Always in Appreciation,
> Jan
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