-=PCTechTalk=- Re: How do I use start up kit high speed

Maybe your friend has his email client set to not delete the mail from the 
server. Have him check his settings. In Outlook Express, you would go to 
ACCOUNTS, select the email address in question and highlight it. Hit PROPERTIES 
and then ADVANCED. And , there should be NO checkmark where it says LEAVE A 
COPY OF THE MESSAGE ON THE SERVER.
He might also be stuck on a piece of mail that's preventing the download/delete 
process from completing. In other words, there might be an email that needs to 
be deleted direct. Have him check his mail via webmail... either using his 
ISP's webmail client if they have one, or he can go to http://www.mail2web.com 
. Then have him delete all the messages if they're repeats.

---Troth

  ----- Original Message ----- 
  From: cris 
  To: pctechtalk@xxxxxxxxxxxxx 
  Sent: Thursday, July 31, 2003 10:38 AM
  Subject: -=PCTechTalk=- Re: How do I use start up kit high speed


  yes - you're right - they are loaning me the modem - giving the eithernet 
card. I bought a new computer and they wanted almost 100 bucks to add the 
eithernet card - so I said no, since I could get it for free - this was almost 
3 years ago...I still have my original modem. they claim it's the best one 
they've ever used, but use various ones. this one is a Nortel - networks 100. 
  speaking of earthlink!! a friend has it and has problems with a lot of double 
mail coming in - any thoughts on that? I think she probably has their software 
!!! 
  Cris S
  ----- Original Message ----- 
  From: ~OoO~ 
  To: pctechtalk@xxxxxxxxxxxxx 
  Sent: Thursday, July 31, 2003 9:43 AM
  Subject: -=PCTechTalk=- Re: How do I use start up kit high speed


  From what I've seen (at least in my area) is that the cable companies will 
give you the ethernet card (since they're so cheap anyway) but the modem is a 
loaner or rental (in my case a loaner). If you cancel the service, they take 
back the modem, but not the ethernet card. In contrast, DSL companies give you 
the ethernet card and the modem. They GIVE it to you... its yours, so if you 
cancel the DSL service, you keep the modem. Of course, different cable 
companies and DSL companies will operate differently. But, for the most part, 
I've always seen cable companies LOAN while DSL companies GIVE.
  In your case, you said they came out and gave you another ethernet card. I 
would assume that either A) there was no ethernet card in the computer (maybe 
its a new computer?), or B) they just pu a new one in just to make sure they 
have a working card. Either way, if they give it, then great. Installing new 
drivers might just be because they're upgrading the drivers, or just installing 
driver from scratch. Also no big deal. Heck, if they come to you and do, the 
better for you. Me personally, I hate companies coming out and touching my 
computer. Time Warner/Earthlink, for example, my company, will come out and 
insist I need the Earthlink software to get a connection. Obviously, they're 
morons, cause the software is NOT needed, and you get the connection without 
it. And, the software could cause other problems. So, I say, let ME do it. 
Problem with that... you call with a complaint, and these NOT-TOO-SAAVY techs 
like to say, "yeah, its not working cause you don't have the softwar
   e in." Yea, right. Don't come to me when you're looking for a tech job in my 
company!!!

  ---Troth


    ----- Original Message ----- 
    From: cris 
    To: pctechtalk@xxxxxxxxxxxxx 
    Sent: Thursday, July 31, 2003 9:20 AM
    Subject: -=PCTechTalk=- Re: How do I use start up kit high speed


    my cable company provides the eithernet card and the modem 'for free'. And 
when I changed computer's, they came out and put a new eithernet card in - and 
set it up again as part of the service. I needed new drivers installed I think 
- 
    I think this is an unusual set up for a cable company....
    Cris S
    ----- Original Message ----- 
    From: ~OoO~ 
    To: pctechtalk@xxxxxxxxxxxxx 
    Sent: Thursday, July 31, 2003 8:12 AM
    Subject: -=PCTechTalk=- Re: How do I use start up kit high speed


    Once you have your cable line set up to give you a broadband connection 
(which the ISP/cable company does) all you need to do is connect the cable line 
to the modem and the modem to the computer. So, theoretically, all you need to 
do is move the modem to the new location and it should work. I've heard of some 
companies requiring specific modems, but not sure how true that is.
    ---Troth


      ----- Original Message ----- 
      From: Poppy0206@xxxxxxx 
      To: pctechtalk@xxxxxxxxxxxxx 
      Sent: Wednesday, July 30, 2003 5:45 PM
      Subject: -=PCTechTalk=- Re: How do I use start up kit high speed


      Hi, Is there anyone who could walk me through installing the self set up 
kit for my high speed access.  I have it already installed now but am moving 
into  a new place with a roomate and therefore changing to her account on her 
cable.  I will need to reinstall I guess a self kit set up again.  I did not do 
my own the first time.  But I would like to save 60 dollars if possible

      thanks, cristy  the service si with Cox High Speed.
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