-=PCTechTalk=- Re: Help me please

I am the only one who uses this line and I keep the laptop plugged into it
all the time. But I did try another line just in case. I've checked the
little things and the big things. Now I am going to call Dell and see if
they can be of any assistance. I hope my clock is set ok now. With all the
stuff I did to the computer, it somehow got set on a different time zone.
Thanks
Yvonne

----- Original Message -----
From: "Jim" <n1jmm@xxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Thursday, August 29, 2002 10:53 PM
Subject: -=PCTechTalk=- Re: Help me please


>
> it could be as simple as a defective cable from your modem to the wall
jack, or perhaps someone has picked up a phone on that line. Usually with
laptops, especially ones that get hooked up and unplugged routinely it's the
simple things that fail.
> Simply check the 'little' things first before tearing the system apart.
> -Jim-
>
>
> Yvonne wrote:
> >
> > I have been having this trouble since Sunday.
> > The modem is an internal one, not a slide in. Sometimes I can get to a
web
> > site with Bell south and sometimes I get cut off. It is very
intermittent. I
> > can get to the web site and view my mail on Netzero and sometimes on
> > Bellsouth. I am on dial up, don't have any thing else available where we
> > live, too far out in the county.
> > I was sailing along with not a sign of trouble until Sunday and since
then
> > that is all I have had. Right now, I am sending and receiving on BS. But
> > tomorrow or the next time I connect it may be a different story. I can
send
> > mail by BS but if I try to receive it tells me how many messages I have
and
> > then when they start to download, it cuts me off.
> > Thanks Suzanne, don't know where I will go from here. Maybe try a
different
> > modem and see if that truly is the cause.
> > Yvonne
> >
> > ----- Original Message -----
> > From: "suzanne" <lailoken@xxxxxxxxxxxxx>
> > To: <pctechtalk@xxxxxxxxxxxxx>
> > Sent: Thursday, August 29, 2002 7:16 PM
> > Subject: -=PCTechTalk=- Re: Help me please
> >
> > >
> > > hey Yvonne... is your modem integrated into the back of the laptop or
is
> > it
> > > a card that you slide into a slot on the side of the machine?  can you
get
> > > to a website when you are connected to your bellsouth service and not
> > > NetZero?  are you on DSL or dial-up?  can you get to bellsouth's
webmail
> > > site to view and or send mail?  the url is
http://webmail.bellsouth.net.
> > if
> > > the problem is only with your mail, check the settings you have for
your
> > > account in your email client, which I believe you said was OE 5.5,
both
> > > SMTP and POP3 servers should read *mail.bellsouth.net* [without the
*s].
> > >
> > > I also am on bellsouth and have been for years... with little
complaint...
> > > however, this morning, their service was EXTREMELY slow... I could not
hit
> > > any web pages just before I left for work.  that would have been
around 3
> > > hours before you posted your plea for help... but I was still
receiving
> > > mail, altho I didn't try sending any.
> > >
> > > suzánne
> > >
> > >
> > > ----- From: "Yvonne"
> > >
> > > > I have a pc slot, if I bought a pc modem and loaded the driver in
for
> > it,
> > > > what would it do to the present modem? and how would I get it to
switch
> > > from
> > > > the one I have installed to the PC card one? My son suggested that,
but
> > he
> > > > isn't here to help me figure out how to switch from one to the
other,
> > (he
> > > > lives in a different state) and not even sure he knows how. It was
just
> > a
> > > > suggestion he made.
> > > >
> > > > I'm not real savvy on this kind of thing, even though I have bumbled
> > > through
> > > > a lot of it, I have reformatted before, and I would now, but the
Dell
> > goes
> > > > back to bare bones when it is reformatted and everything from the
audio
> > to
> > > > the video drivers have to be reloaded. Window, every program I have,
and
> > > > hundreds of things I don't want to lose.
> > > >
> > > > Just curious how to configure something like this to work around the
> > modem
> > > > that is currently installed.
> > >
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