-=PCTechTalk=- Re: Help me please

it could be as simple as a defective cable from your modem to the wall jack, or 
perhaps someone has picked up a phone on that line. Usually with laptops, 
especially ones that get hooked up and unplugged routinely it's the simple 
things that fail.
Simply check the 'little' things first before tearing the system apart.
-Jim-


Yvonne wrote:
> 
> I have been having this trouble since Sunday.
> The modem is an internal one, not a slide in. Sometimes I can get to a web
> site with Bell south and sometimes I get cut off. It is very intermittent. I
> can get to the web site and view my mail on Netzero and sometimes on
> Bellsouth. I am on dial up, don't have any thing else available where we
> live, too far out in the county.
> I was sailing along with not a sign of trouble until Sunday and since then
> that is all I have had. Right now, I am sending and receiving on BS. But
> tomorrow or the next time I connect it may be a different story. I can send
> mail by BS but if I try to receive it tells me how many messages I have and
> then when they start to download, it cuts me off.
> Thanks Suzanne, don't know where I will go from here. Maybe try a different
> modem and see if that truly is the cause.
> Yvonne
> 
> ----- Original Message -----
> From: "suzanne" <lailoken@xxxxxxxxxxxxx>
> To: <pctechtalk@xxxxxxxxxxxxx>
> Sent: Thursday, August 29, 2002 7:16 PM
> Subject: -=PCTechTalk=- Re: Help me please
> 
> >
> > hey Yvonne... is your modem integrated into the back of the laptop or is
> it
> > a card that you slide into a slot on the side of the machine?  can you get
> > to a website when you are connected to your bellsouth service and not
> > NetZero?  are you on DSL or dial-up?  can you get to bellsouth's webmail
> > site to view and or send mail?  the url is http://webmail.bellsouth.net.
> if
> > the problem is only with your mail, check the settings you have for your
> > account in your email client, which I believe you said was OE 5.5,  both
> > SMTP and POP3 servers should read *mail.bellsouth.net* [without the *s].
> >
> > I also am on bellsouth and have been for years... with little complaint...
> > however, this morning, their service was EXTREMELY slow... I could not hit
> > any web pages just before I left for work.  that would have been around 3
> > hours before you posted your plea for help... but I was still receiving
> > mail, altho I didn't try sending any.
> >
> > suzánne
> >
> >
> > ----- From: "Yvonne"
> >
> > > I have a pc slot, if I bought a pc modem and loaded the driver in for
> it,
> > > what would it do to the present modem? and how would I get it to switch
> > from
> > > the one I have installed to the PC card one? My son suggested that, but
> he
> > > isn't here to help me figure out how to switch from one to the other,
> (he
> > > lives in a different state) and not even sure he knows how. It was just
> a
> > > suggestion he made.
> > >
> > > I'm not real savvy on this kind of thing, even though I have bumbled
> > through
> > > a lot of it, I have reformatted before, and I would now, but the Dell
> goes
> > > back to bare bones when it is reformatted and everything from the audio
> to
> > > the video drivers have to be reloaded. Window, every program I have, and
> > > hundreds of things I don't want to lose.
> > >
> > > Just curious how to configure something like this to work around the
> modem
> > > that is currently installed.
> >
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