-=PCTechTalk=- Re: Help me please

I have a pc slot, if I bought a pc modem and loaded the driver in for it,
what would it do to the present modem? and how would I get it to switch from
the one I have installed to the PC card one? My son suggested that, but he
isn't here to help me figure out how to switch from one to the other, (he
lives in a different state) and not even sure he knows how. It was just a
suggestion he made.

I'm not real savvy on this kind of thing, even though I have bumbled through
a lot of it, I have reformatted before, and I would now, but the Dell goes
back to bare bones when it is reformatted and everything from the audio to
the video drivers have to be reloaded. Window, every program I have, and
hundreds of things I don't want to lose.

Just curious how to configure something like this to work around the modem
that is currently installed.
Yvonne





----- Original Message -----
From: "GuitarMan" <PCTech@xxxxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Thursday, August 29, 2002 12:27 PM
Subject: -=PCTechTalk=- Re: Help me please


>
> Yvonne,
>     I commend you for going through all of the troubleshooting you've
> already done.  In most cases, that would have been far more than enough to
> locate and repair whatever damage is causing the problem.  Unfortunately,
it
> hasn't made things any better in this case.
>
>     Since the purpose of this is solely to test the modem, my first line
of
> advice would be to ask around and see if anyone has a spare modem you
could
> borrow (you might be surprised to learn just how many folks fall into this
> category    lol) so you can test the "bad modem" theory.  If there isn't
one
> to be borrowed, you could get a super cheap one at a local computer store
> (the larger stores normally have the better sales).  Even a WinModem
> (software based) will do for this kind of test.  However, if it comes down
> to buying one of your own, you might want to think about buying a good one
> since, if it works, you don't want to be stuck with a cheapie.
>
>     I (along with the other techs here) know how exactly how frustrating
> this troubleshooting stuff can be.  Just try to keep in mind that you're
not
> just banging your head against the wall and getting nowhere.
> Troubleshooting is the only means of systematically eliminating possible
> faults that are preventing your computer from working right.  You've
already
> eliminated most of the possible breaks in the system and should be
extremely
> close to the resolution.         :O)
>
> Peace,
> G Man
>
> PCTechTalk Owner
>
> ----- Original Message -----
> From: <yvonne38@xxxxxxxxxxxxx>
> To: <PCTechTalk@xxxxxxxxxxxxx>
> Sent: Thursday, August 29, 2002 5:09 PM
> Subject: -=PCTechTalk=- Help me please
>
>
> Hi,
> I am so frustrated with my ISP and computer at the moment, I have to get
on
> Netzero to receive my mail, and on Bellsouth to send it. If
> I try to get a letter in from Bellsouth, it cuts me off, and I can't seem
to
> configure Netzero to send.
>
> I have been on the phone for at least 3 hours with my ISP and can't get it
> straightened out. They are telling me that it is the modem. But it's funny
> to me that I can get on with one or the other with this modem.
>
> I have done a system backup qic restore, re-installed Windows,
re-installed
> IE explorer, re-installed the driver for the modem, I am at my wits end
with
> this. I would change servers but don't know if it really is my modem, and
> besides I would have to move all my web pages. I have done everything
except
> a re-format, and I'm not sure that would take care of the problem or if
> after all that work, it really is the modem....
>
> I am running Windows 98SE and have Internet Explorer 5.5 and OE 5.5. I
have
> a Dell Inspiron 7500 laptop, with 700mhz, 256mb ram, and 16gb hard drive.
I
> hope I am explaining it right.
>
> I don't know what to do. sniff sniff
> Any ideas?
> Yvonne
>
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