-=PCTechTalk=- Re: HP problem
- From: "milady" <kg6ocz@xxxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Fri, 13 Feb 2004 18:58:51 -0800
I have TRIED to use those..the printer is still going nutz..it keeps acting
like the usb cord is being re plugged in the windows keeps finding a new
program and new install even tho the cord has not been removed. SOMPIN am
NOT right somewhere. I think the software is sick. but I don't know HOW to
remove it and do a restore. It's not in add'remove..
----- Original Message -----
From: "T. Hunt" <ilrover@xxxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Friday, February 13, 2004 6:00 PM
Subject: -=PCTechTalk=- HP problem
Milady, Randy-
Windows XP has drivers for the HP 882C built in; why not use those? It
sounds like the printer drivers have gotten corrupted or you have a
virus or another corrupted file.
Try un-installing the printer, physically disconnecting it from the
computer and rebooting. Now re-install the printer, carefully following
HP's instructions, especially if the printer is connected via USB cable.
Plugging in the USB cable at the proper time can save a world of
headaches.
Basic printing functions should be available through the XP drivers.
Things like the HP Toolbox for cleaning and head alignment will have to
come from HP.
Tom
Hi Milady,
Have you considered getting a new printer that would have XP
drivers and
then would have all the functions. If you watch you can get one at a pretty
reasonable price. You might even consider a remanufactured one. That may
save you hours of aggravation.
Randy
----- Original Message -----
From: "milady" <kg6ocz@xxxxxxxxxxxxx>
To: "pctechtalk" <pctechtalk@xxxxxxxxxxxxx>
Sent: Friday, February 13, 2004 11:54 AM
Subject: -=PCTechTalk=- HP problem
>> I have an HP printer version Deskjet 882c..it's own software doesn't
work
>> with XP..I think it was "95-98" respectively. It worked fine on both
those
>> systems. HP installed a much leaner version on SP minus some nice
features.
>> I didn't have problems until I TRIED to update with the older
version--not
>> thinking there would be a problem. Since then the printer isn't
functioning
>> well without all kinds of errors. I tried removing the version I
installed.
>> Didn't change anything. IF I am lucky I get one page printed and
then the
>> computer goes into error--all the lights starting repeating on and of in
>> succession. THAT will stop and then it produces page after page of
jumble
>> until I shut it off, cancel and reboot and sometimes I have to go thru
THAT
>> 4 or5 times. Gotten very pesty this situation. I don'tknow WHAT to
remove
to
>> totaly delete the whole program to try and start over. There are so many
>> files and I think some unrelated to the printer.
>> I have a restore disk that has the files on it but getting rid of un
>> necessary to get back to normal???ARGHHH..its been too far back to think
>> about useing restore in the computer.AND I can't find the owners manual.
>> GROWL.. I didn't think about the "in house" restore in time. SOOO
>> Any ideas?.. Been shuffling thru this for days...
>> *~<*> Mary Lou<*>~*
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