I can't remember how to reinstall thru device manager..I know I did it once but I can't find it again.. I did it thru add a printer in printers and faxes.. I think maybe somewhere I had something hooked up when I shouldn't have after install..just an idea but I have been thru so much redoing, I lost track. ml ----- Original Message ----- From: "David F Wooledge" <wooledge001@xxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Monday, February 16, 2004 1:35 AM Subject: -=PCTechTalk=- Re: HP problem Mary Lou, Have you un installed the printer either with the Printers part of Control Panel or with the Device Manager? Either place should let you start new with drivers for the printer. Diconnect the printer from the computer before restarting the computer or the Device manager will try to put make in the bad drivers. Install the drivers from the restore disk be fore plugging the printer back to the computer. Hope something works for you soon. My HP610CL refuses to print anything right now, so I know how frustrating this can be. Dave http://www.geocities.com/wooledge001_/ http://www.mental-health-advocate.us ------------------------------ From: "Judith" <jtb@xxxxxxxxxxxxx> Subject: -=PCTechTalk=- Re: HP problem Date: Sun, 15 Feb 2004 15:39:00 -0800 possible files. And no idea WHICH are the right ones... *~<*> Mary Lou<*>~* ___________________ Have you gone into the Hp Toolkit that came with your printer? Clicked on Troubleshooting and tried to correct the problem through it? There is a whole lot of useful information in it. Judith To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk