possible files. And no idea WHICH are the right ones... *~<*> Mary Lou<*>~* ___________________ Have you gone into the Hp Toolkit that came with your printer? Clicked on Troubleshooting and tried to correct the problem through it? There is a whole lot of useful information in it. Judith To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk