How come you can't shut off the printer -- Go into Print dialog thingie and delete the job, shut down computer, then pull the plug from printer to electricity, reconnect, hit reset a few times, then turn the computer back on . When my HP Deskjet 720C goes **wonky** this is what I do and works. Judith ok... with the info on the hieroglyphics being printed on one line over and over... I have another suggestion, which has worked for me with HP deskjets in the past. have lots of paper on hand and let it print those out until it stops. I've found that this is the only way to clear out the internal queue. when you stop that from printing, the *job* still remains in queue and when you reboot your pc, it wants to start printing that stuff all over again. ~s To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk