-=PCTechTalk=- Re: General Comments
- From: " milady" <kg6ocz@xxxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Fri, 25 Feb 2005 11:00:14 -0800
And last but not least???? Be an Einstien? --geeeZ! I hadn't realized those
of us with the knowledge to HELP need perfection from those of us who don't
know the answers..How bout put as much effort into finding the consideration
and kindnes of what this list is FOR?? as was put into deciding how all us
unknowing souls need to be to even ASK a question...
Mary Lou
----- Original Message -----
From: "T. Hunt" <ilrover@xxxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Friday, February 25, 2005 9:56 AM
Subject: -=PCTechTalk=- Re: General Comments
In addition to these comments, I'd like to suggest some modifications,
if I may. I think that, initially, questions should include a minimum
of information. Partly to keep things short and partly because many
will not be able to find out a great deal about their systems, other
than the basics. Any question should include the first three points.
The last 2, on subjects, will make things easier for everyone using the
list that wants to research previous problems.
Any question should include the operating system version; Win98, WinME,
XP Home, etc. Service packs installed would help, for Win2K and XP.
If you are asking a question about a program, give the name and version
(if you know the version) of the program. Don't just say, "I'm
installing this program and it fails midway through with %error
message%. Any ideas?". If you give the name of the program, someone may
have run into that problem before.
Try, as best you can, to give information about what may have caused the
error or problem. IOW, what was the last thing that happened or that
you did before said problem occurred. Thunderstorm? CD got stuck in
tray? Funny smell? Cosmic aura around monitor, accompanied by booming
voices forcing you to click on links you had never heard of? Be brief
but to the point.
Going into RAM and ROM and gigabytes and GHz is probably not necessary
for many problems and, if someone feels they bear on the issue, that
info can be asked for later on.
Another thing that would help those researching a problem would be to
NEVER AGAIN use the subject 'Help!!!!!!!!!!!!!!' or 'Computer Problem'.
These 2 subject lines are virtually meaningless and make searching for
solutions in the archives difficult at best. Almost everyone who posts
or reads here should know by now that we offer 'help', specifically
about 'computer problems'. Again, be brief but to the point.
And lastly, please change the subject line when the subject changes.
Thank you and good night. Please be sure to tip your server. I'll be
here all weekend.
Tom
Keyboard Cowboy wrote:
> While your answer is a good one Glo, I didn't read Don's post in a
> negative way. What Don said was true.the more data one can provide
> with a question, the easier it is to troubleshoot/answer.
> On the other hand, many people simply don't know all the answers to
> the questions Don asks. That's why they are here.they are not
> necessarily computer literate and may not know how to find some/all
> the answers to the questions Don asks.
>
> At the center of this, though, is that no one will be chastised for
> asking a question. There are no stupid questions. We exist to help
> each other and we do it by showing respect to each and every member,
> regardless of the question asked. We know from experience that the
> person who asks todays question, may very well be the person who
> answers tomorrows question.
>
> Regards from
>
> Bob -- the "Keyboard Cowboy",
> ,,,,,,,,
> Ô¿Ô¬
> Cincinnati, Ohio
> Scottsdale, Arizona
> ---------------------------------
> Friday, 2/25/2005, @ 8:53:57 AM EST
> ---------------------------------
> Don't be irreplaceable. If you can't be replaced, you can't be
> promoted.
>
>
> ===============|:0:|===============
> On Fri, 25 Feb 2005 05:26:24 -0700 Glo wrote:
>
>
> | Well Don, I don't know if your comments are directed to me, but
> | if the shoe fits.....call me guilty. Actually, if I knew all
> | the info you'd like to have about a person's computer I probably
> | wouldn't need to be asking questions! We all have different
> | areas of expertise, computers NOT being one of mine, which is my
> | main reason for subscribing to this list. I'm one who will
> | happily share any information I have about anything I know
> | without patronizing the person who's asking. You asked "How
> | simple do we have to write our replies?" My response to that
> | would be to apply the KISS principle, something can never be too
> | easy. As to your closing remarks, I only have one suggestion:
> | if a question doesn't meet all of your criteria, don't reply if
> | you don't want to. I will not leave the list with my tail
> | between my legs (as some have) due to your comments/opinions.
> | I'm very grateful for all I've learned here; right now I'm
> | working on solving another problem and if I can't find the
> | solution guess where I'll bring it? :o) Besides, who died and
> | left you boss? ~Glo P.S. My husband's name is Don, I'm gonna
> | call him Sam from now on!
> |
> |
> | ----- Original Message -----
> | From: Don
> | To: pctechtalk@xxxxxxxxxxxxx
> | Sent: Thursday, February 24, 2005 7:39 AM
> | Subject: -=PCTechTalk=- General Comments
> |
> |
> | While I and many others here have been using, working playing or
> | otherwise gaining experience on computers for quite a while, it
> | is, IMHO, unreasonable to expect us to know everything necessary
> | to help resolve problems with your unique computer.>
> |
> | It would be extremely helpful if you would include information
> | on your computer... especially:
> |
> | Approximate age of the computer
> | Brand name and model (Dell Dimension 8300)
> | Any upgrades, repairs or add-ons since new
> | CPU (p-4 3.0MHz)
> | Operating System (WinXP Home SP2)
> | RAM Quantity and type (512MB DDR2100)
> | CD or DVD (ROM or RW or +R or -RW etc)
> | Hard Drive (IDE, EIDE, ATA, SATA etc)
> | Proprietary hardware or software (stuff that is unique or built
> | to order for a very specific purpose or only to fit or work with
> | one brand of computer)
> |
> | Also useful is various data about external devices or tweaking
> | that may be different from what might be considered a typical
> | computer. Examples would be any wireless device, gaming
> | equipment, overclocking, mixed speeds in RAM, scanners, cameras,
> | external drives of any sort.
> |
> | Have you done any troubleshooting? Tell us about it.
> | Did you Google search for the problem? Have you checked the
> | owners manual Troubleshooting section?
> |
> | What was the last thing you did to the computer before the
> | problem occurred? Are you the only person that might have done
> | something to cause the problem?
> |
> | What are the symptoms? Was there an error message or dialog
> | box? What did it say? Are there any other problems? Did they
> | all happen at once or has there been a slow accumulation of
> | little things?
> |
> | What is your experience level? How simple do we have to write
> | our replies? Do you have a spouse, roommate or friend that is
> | helping or can help you? What is their experience level?
> |
> |
> | Thats a lot of questions and a lot of information. Nobody
> | expects everything answer in every message but the more info you
> | provide the more likely you will get a reply. Lack of
> | information is the number one reason why I don't reply to some
> | messages. My lack of an answer is second.
> |
> | Don
> |
> |
> | Do YOU want a gmail account invitation? Include your email
> | address in the body of a private message to dsw32952@xxxxxxxxx
> |
> |
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> | 2/22/2005
>
>
>
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