when i had nortons, i had to go into the registery and take out za. go on nortons web site and they tell you how to do it. i dont have nortons now, they took my money and i couldnt update it without buying the firewall at 50. so i have eztrust now.... connie ----- Original Message ----- From: David F. Wooledge To: @freelistts PCTechTalk Sent: Saturday, February 19, 2005 10:27 PM Subject: -=PCTechTalk=- For Jo Ann about Zone Alarm Pro Jo Ann Since you have paid for the Zone Alarm Pro version I would suggest you contact Zone Labs customer service about your problems with the product you paid for. I believe I read on the posts that you are using the Pro version. If not perhaps try the user forum for Zone Alarm. Dave