-=PCTechTalk=- Re: FireWire trouble continues

Hi
This may not be of much help.

Is there a number (web site or in the instructions) that you can call for
help.

Nothing, I would serious consider returning it and getting another product.
I am going through such aggravation with Norton's, online help (which is
email only unless you want to pay $30 flat fee or $2.95/minute) is a big
consideration in anything I get from now on.


Life is what happens in between plans.

Virus free email by Norton's
----- Original Message -----
From: "Glenn Folkvord (Hyperion Media)" <glenn@xxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Tuesday, May 13, 2003 7:18 AM
Subject: -=PCTechTalk=- Re: FireWire trouble continues


>
> Hey,
>
> I have now bought a new Firewire card, since the other one possibly could
be
> too old for my Home XP computer. Now I have the Tekram TR-1394W PCI card.
> But, that didnt solve much, as the situation is still:
>
> * When physically installing the card, the computer recognise new hardware
> * There's a yellow explamation mark in the Decive Manager for the FW card
> * Installation guide says drivers are supposed to be on the WinXP CD, but
it
> cant be found by the driver installation wizard
> * It connects to the internet to try and download something, to no avail
> * I cant find any FW drivers from the manufacturer's website
> * Windows Update do not find that I am missing a FW driver
>
> Are there any standard 1394 drivers I can install to override current
> drivers, which do not work? If so, where can I find them?
>
> Thanks,
> Glenn
>
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