----- Original Message ----- From: "BashfulBob" <BashfulBob@xxxxxxxxxxxx> > Hi Have you been to the manufactures web site. Yes. No help to get from the suport staff yet. Been weeks. > What is the make and model number? Tekram TR-1394W, tekram.com glenn To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk