-=PCTechTalk=- Re: " Dell, or Compaq ? "

my son has a compaq. He lost the hard drive - they sent him a new one almost 
immediately. It died within a week. He sent his laptop back. Had it back within 
a week - with a new hard drive and new ram. They said the ram was bad, causing 
the hard drive to get killed. Works great now. He's thrilled. Was tough to get 
an english speaking person on one of his phone calls, but that was his only 
problem. 
I have a Dell - it's my 2nd. so far, my old desktop needed a power supply - 
they sent someone out with it to fix it. took longer to have someone come, but 
they did! I had them send me the floppy drive that died. figured I could buy 
one, but why when they would replace it. At that time, I had to run a 
diagnostic page they sent to me. 
knock on wood - so far my laptop has been fine. 

But I got a better deal on my dell than shopping around for a compaq. All you 
need to do is google 'dell coupons' and that will possibly knock off  a big 
chunk of the price. My laptop started out around 1200.00 and I got it down to 
800 something with coupons. Percentage of entire computer, then percentage off 
of updates on ram and hard drives. Coupons are always changing and out there. 
Cris
----- Original Message ----- 
From: Don Wilcox 
To: pctechtalk@xxxxxxxxxxxxx 
Sent: Saturday, December 30, 2006 11:46 PM
Subject: -=PCTechTalk=- Re: " Dell, or Compaq ? "


You are correct... Dell Customer Service is pretty darn good.  I have had to 
use it on every computer I ever bought from them... at least twice.  three 
or four times on a couple of them.

I'd rather get a good computer so I wouldn't need to worry about the 
customer service.

Don
----- Original Message ----- 
From: "LiL OL Me" <mytoybox1@xxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Saturday, December 30, 2006 5:50 PM
Subject: -=PCTechTalk=- Re: " Dell, or Compaq ? "


> So far Dell has replaced the 80 Gig hard drive at no charge ... I saved 
> approximately $75.00 .
>
> Sooo ... so far ... I have been treated very well by them .
>
> Customer service is rapid and very satisfactory .
>
> Teri Lee

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