-=PCTechTalk=- Re: Can't access websites

If you have some backup software like ghost, then you could make am image of
your setup, to another hard drive or CD, if you can ,and then try the fix.
If you not got another hard drive, may be worth copying the registry, and
then installing the fix.

If it does not work, you can either uninstall the fix, and replace the
registry, or replace the image back to the old one.  At least you can't
damage to much, but it may take a while.

Trevnal
----- Original Message ----- 


Well I certainly have been patient (not a particularly strong trait of
mine!), but even though the service dept. at Tech Support admits there is a
problem getting through AT&T, they are still acting as if it's MY problem.
Getting a credit for the month I've been 'without service' is out of the
question; they say there are jillions of other websites I could go to.  No
kidding, but I work all day and it's about 11 p.m. when I come in for a
landing and spend a few hours doing MY thing (not theirs!), which is read
the news, get my webshots, read my email--I don't surf, no time for that. I
also like this list, it's interesting and fun and the only thing I can get
anymore.  When you say provider issues is that the same as TCPIP problems
that the Winsock Fix could repair? i.e., a 'broken internet
connection'?--Glo


----- Original Message -----

Certainly sounds like an ISP issue to me, especially as you're running with
a fresh,  "bare bones" install.
For what it's worth, this type of thing happens to me occasionally and each
time it's turned out to be issues with my provider.

On 30 Jul 2003 at 3:51, Glo wrote:

> Hi Trevnal,
> Yes that's right, after the reformat I have not installed anything but
> AVG--no firewall yet and no adaware, just bare bones install.   I just
> went to the following website and read about this fix
> http://www.cexx.org/lspfix.htm  and hit a couple of other links from
> there; one of them mentions adaware as a problem maker for Winsock.  I
> turned off AVG (but didn't uninstall it), and still unable to access
> sites.  The thing is, everything was fine until 7/3, the last day I
> rec'd the Times and webshots.  At the time I had Zone Alarm installed
> and I thought it might be causing a problem.  Also at that time I
> thought Spybot w/b a good idea, I don't remember why.  Anyway, I  ended
> up trying to uninstall ZA which was a big fat mess, no clean uninstall,
> also did a bunch of configuring on Spybot and didn't know what I was
> doing, so there was another messy uninstall, both of which caused me to
> have to reformat.  I'm thinking, since others have called Tech Support
> with the same problem, that it's a cable thing, but they say it isn't.
> Now I'm wondering about this Winsock thing but am scared to try it.
> That's a good idea to try my computer on another cable connection, will
> try to find a friend who has cable, maybe this tech guy can tell me who
> his friend is in my neighborhood.  We did try to get the websites after
> the reformat and before we installed AVG again, but no dice.  Thanks for
> the ideas.--Glo


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