-=PCTechTalk=- Re: CORRUPT REGISRTY

Jan,
    I'll send in directions for creating a registry backup in a separate 
post, since more than one of you are asking about it.

    From a tech support point of view, a wipe/reinstall of Vista is the 
absolute best option.  It will clean out any corruption or mangled registry 
settings and take the system back to its 'factory fresh' state.  There will 
no longer be a reason why bluetooth won't work as advertised and the system 
will feel much more responsive.  The reason I don't suggest it more often is 
that I have this really bad habit of keeping in mind how much work it can 
sometimes take to get everything reinstalled and back to where the customer 
wants it to be.       :/

    As for your thoughts about the backup containing the corruption, you are 
correct, but only up to a point.  It's true that the cause of the issue will 
be backed up right along with everything else, but we'll never use that part 
of the backup.  Your reinstall of Vista will replace any corrupted system 
files, your install of the bluetooth drivers will replace any corruption 
there and you'll get a shiny brand new registry that will also be free of 
any corruption.  The reason for performing the full backup of all files is 
so that you'll be able to later recover any & all personal files you might 
wish to save.  Since these files can often be found in places other than 
within the master Documents folder, it makes sense to just save the whole 
mess and sort through it later.  I've sent in at least one tutorial on 
dealing with this part of an OS reconstruction before (I believe it was 
during a discussion of Roger's options about a year ago), so I'll try to dig 
that out and modify it a bit for Vista.

    If you have any questions before we get started, let me know as soon as 
possible.

Peace,
Gman
http://www.bornagainamerican.org

"The only dumb questions are the ones we fail to ask"

----- Original Message ----- 
From: "Jan Robey" <hrstreak@xxxxxxxxxxx>
To: "_PCTechTalk" <pctechtalk@xxxxxxxxxxxxx>
Sent: Saturday, February 28, 2009 4:17 PM
Subject: -=PCTechTalk=- CORRUPT REGISRTY


> Hi G,
> My computer is still in the state of not wanting to recognize Bluetooth, 
> nor
> do I really know why.  Last week you began trying to help me sort out what
> to do about it, but my job took all my time & energy the rest of the week 
> so
> we didn't get far.
>
> I'm feeling a bit over whelmed & would like to think about a quick fix to
> this situation.  Last week I bought an external hard drive with the
> intentions of backing up programs & all the last few years of material I 
> put
> in to the computer.  If it is a corrupted something in this computer, I 
> was
> concerned about taking the corruption with the back up.  So now I'm 
> thinking
> maybe I just want to save all the many thousand emails in Windows Mail &
> just let the computer get reformatted so I can just keep up with things.
> Can you give me your step by step assistance in putting all the emails on
> the external drive, & then how to put them back in?  Of course the address
> book is important as well.
>
> Or if you have any other suggestions, I am open,
> Jan 

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