-=PCTechTalk=- Re: CORRUPT REGISRTY

G,
I want to be certain I am doing the right thing.  You said to run CHKDSK & 
that it would take awhile.  I clicked on start > run > typed CHKDSK > 
clicked ok.  A very quick flicker of black screen & it was gone.  Tried 
twice but the results were the same.  Then I click on Disk Cleanup under 
system tools.  It ran for a few minutes but this popped up:
Microsoft Volume Shadow Copy Service stopped working & was closed.
A problem caused the application to stop working correctly. Windows will 
notify you if a solution is available.

Am I doing something wrong or is this the results of doing what you asked?
Jan
----- Original Message ----- 
From: Gman
To: pctechtalk@xxxxxxxxxxxxx
Sent: Thursday, February 19, 2009 6:00 PM
Subject: -=PCTechTalk=- Re: CORRUPT REGISRTY


Hi Jan,
    What threw me in the first account was the idea that the registry had a
corrupted file.  While the registry is composed of several files that reside
on your hard drive, there are no 'files' within it, only tons & tons of
data.  So, I am now going to go on the assumption that he's either talking
about one of the files that help store registry data or an actual file
somewhere else on your hard drive that's being referenced by an entry within
the registry.  Either way, the next step I 'd like you to take is the same.

    Specifically, I'd like you to run a full surface CHKDSK on your hard
drive.  If the underlying problem is a corupted file or folder, this should
clear it up and allow the re-installation of the driver.  To set it up,
right click on the drive in question and select Properties from the context
menu.  Go to the Tools tab and click on the Check Now button.  A second
window will come up and you should place check marks in both boxes.  When
you next click OK, you'll get a warning that the scan cannot proceed because
some files are currently in use.  It will offer to set the scan to run on
the next reboot, so click Yes to agree to that.  Next, reboot and allow the
scan to run.  Since this includes a surface scan, the procedure may take a
while to complete.  The amount of time varies according to the size of the
drive or partition you're having scanned.  A surface scan of a 100GB
partition could take a couple of hours, so be prepared to knock some things
off of your To Do list while it's running.     ;)

    When it's done, it will finish rebooting into Windows and you can try
installing that driver again.  Let me know how it turns out.

Peace,
Gman
http://www.bornagainamerican.org

"The only dumb questions are the ones we fail to ask"

----- Original Message ----- 
From: "Jan Robey" <hrstreak@xxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Thursday, February 19, 2009 9:26 AM
Subject: -=PCTechTalk=- CORRUPT REGISRTY


> Greetings G,
> As I watched the Dell tech moving around my computer it seemed he kept
> trying to update the Bluetooth drivers over & over.  Each time the update
> appeared to be going along fine but always at the end there was a popup
> that
> said the drivers were not compatible with the program.  The tech said he
> wouldn't be getting those popups if there wasn't interference from a
> corrupted folder.
>
> All three Dell tech's just repeated the same procedures.  The new
> Bluetooth
> card replaced the old & the new keyboard was also left.  The regular
> keyboard & mouse are working, a friend brought a new external hard drive &
> I
> am planning on downloading Acronis trial until the software arrives.
>
> So I am ready whenever you are.
> Thank you so much for being willing to get me through this process.
> Jan

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