-=PCTechTalk=- Re: Antivirus 2009

Sometimes, a system can have an issue even trying to start in normal mode. 
My best guess is that these problems are caused by either an electrical 
spike (caused by your fridge's compressor or some other large motor 
switching on or off) that went through your home during a critical part of 
the bootup process or there was something that was not properly 'cleaned up' 
when windows last shut down (possible causes are almost limitless).  If it 
only happens once, chalk it up to the computer gremlins and forget about it. 
If it's repeatable, then there's an actual problem that has nothing to do 
with the above and it needs to be investigated.

Happy Holidays,
Gman

"The only dumb questions are the ones we fail to ask"

----- Original Message ----- 
From: "tempting2taanzaa" <tempting2taanzaa@xxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Wednesday, December 31, 2008 12:19 PM
Subject: -=PCTechTalk=- Re: Antivirus 2009


>I performed the HJT "fix selected," delete system restore points, created a
> new one, ran disk cleanup, restarted and am in the process of performing a
> Malwarebytes scan and will then perform another HJT scan.  Curiously, when 
> I
> attempted to start in safe mode, my computer stopped responding.  I was 
> able
> to login with the password, but I got stuck with a system working arrow &
> blue circle.  The system clock was not even moving as evidence of it not
> responding.  I had to do a hard reboot with the power button.  I then
> started windows normally without mishap.  Should I have elected to start 
> in
> safe mode with networking or command prompt perhaps?  I think during my
> initial post I did not mention any computer specifications:
>
> Toshiba P105-S6147
> O/S:  Vista Home Premium SP1, X86
> Processor:  Intel Pentium 1.66Ghz Duo Core
> RAM:  2GB
>
> As soon as those two scans are completed (HJT & Malwarebytes) I will email
> the results to you.  But I am curious about the inability to start
> effectively in safe mode.
>
> I also have a problem with my XP machine that I will post under a new 
> topic
>
> -------------------Reply Separator----------------
>
> Subject: -=PCTechTalk=- Re: Antivirus 2009
> Date: Tue, 30 Dec 2008 11:12:43 -0500
> From: Gman <gman.pctt@xxxxxxxxx>
>
> I've looked over the HJT log and I'm seeing a few 'leftovers' that may or
> may not be tied to some sort of malware, although it doesn't look like
> there's anything fully active right now (but looks can still be 
> deceiving).
> The following sections will go a long way towards cleaning up your system
> and helping it run better.  The first two and the last one are specific to
> your situation while the other two are just good advice that everyone 
> should
>
> follow about once a month.
>
> **************************
> To be safe (and to get rid of a few things that are just dragging down 
> your
> system), re-run HJT and select the items below and then tell HJT to fix
> them.  I'm being a bit conservative here since the system appears to be
> running relatively well.
>
> O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
> O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program
> Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
> O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
> Files\QuickTime\QTTask.exe" -atboottime
> O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
> Files\Real\Update_OB\realsched.exe" -osboot
> O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - 
> (no
> file)
> O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 -
> {85d1f590-48f4-11d9-9669-0800200c9a66} - (no file)
>
>
> I'd then like you to check out the following link and determine for 
> yourself
>
> if you need one of the Media Player services running that I see in your 
> log.
>
> If you actually use it, don't make any changes.  If you don't use it, 
> follow
>
> the directions for turning it off within Media Player's own settings area.
>
> http://tinyurl.com/6k9j3k
>
> **************************
> You need to flush out any old infections by removing old System Restore
> points that are saved on your hard drive (this will remove all previous
> restore points which are likely to be infected).  You'll then create a new
> Restore Point as shown below.
>
> Go to Start > Run, type in SYSDM.CPL and click OK.  Click the System 
> Restore
>
> tab.  Check - Turn off System Restore.  Click Apply.  Uncheck - Turn off
> System Restore.  Click OK.  You have now removed all previous System 
> Restore
>
> points.
>
> Go to Start > All Programs > Accessories > System Tools and select System
> Restore to bring up the main SR interface.  In the System Restore prompt,
> select 'Create a restore point'.  Click Next.  Give a description to the 
> new
>
> Restore Point. (Something like 'Clean PC' would work well here).  Click
> Create and then close the window.
>
> **************************
> Next, open up the Add/Remove applet from within Control Panel and see if
> there are any programs you no longer use/want that can be removed.  The 
> less
>
> 'stuff' a system has installed, the better it runs.
>
> **************************
> Next, go to Start > Run, type in cleanmgr and click OK to start it. 
> Select
> your main OS drive (usually C:) and let it run its initial scan.  When it
> finally opens up, set the options so that it targets all Temp files (see 
> the
>
> list below) and then run it.
>
> Include the following (you can exclude the rest unless you're unsure about
> what will be removed):
> Temporary Internet Files
> Microsoft Error Reporting
> Recycle Bin
> Temporary Files
>
> **************************
> Finally, I'd like you to reboot your computer and (without starting up any
> programs or windows) open up Malwarebytes, update it fully and run another
> Full scan.  Send me a copy of the log file it produces when it's finished.
> At this point, I'm not entirely sure what I expect to see.  I mainly want 
> to
>
> make sure that Malwarebytes isn't ignoring something it doesn't yet know 
> how
>
> to fix.  Do the same thing with a fresh HJT scan so I can compare it to 
> what
>
> I already have here.
>
> Happy Holidays,
> Gman
>
> "The only dumb questions are the ones we fail to ask"
>
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