-=PCTechTalk=- Re: Antivirus 2009
- From: Gman <gman.pctt@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Tue, 30 Dec 2008 11:12:43 -0500
I've looked over the HJT log and I'm seeing a few 'leftovers' that may or
may not be tied to some sort of malware, although it doesn't look like
there's anything fully active right now (but looks can still be deceiving).
The following sections will go a long way towards cleaning up your system
and helping it run better. The first two and the last one are specific to
your situation while the other two are just good advice that everyone should
follow about once a month.
**************************
To be safe (and to get rid of a few things that are just dragging down your
system), re-run HJT and select the items below and then tell HJT to fix
them. I'm being a bit conservative here since the system appears to be
running relatively well.
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program
Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - (no
file)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 -
{85d1f590-48f4-11d9-9669-0800200c9a66} - (no file)
I'd then like you to check out the following link and determine for yourself
if you need one of the Media Player services running that I see in your log.
If you actually use it, don't make any changes. If you don't use it, follow
the directions for turning it off within Media Player's own settings area.
http://tinyurl.com/6k9j3k
**************************
You need to flush out any old infections by removing old System Restore
points that are saved on your hard drive (this will remove all previous
restore points which are likely to be infected). You'll then create a new
Restore Point as shown below.
Go to Start > Run, type in SYSDM.CPL and click OK. Click the System Restore
tab. Check - Turn off System Restore. Click Apply. Uncheck - Turn off
System Restore. Click OK. You have now removed all previous System Restore
points.
Go to Start > All Programs > Accessories > System Tools and select System
Restore to bring up the main SR interface. In the System Restore prompt,
select 'Create a restore point'. Click Next. Give a description to the new
Restore Point. (Something like 'Clean PC' would work well here). Click
Create and then close the window.
**************************
Next, open up the Add/Remove applet from within Control Panel and see if
there are any programs you no longer use/want that can be removed. The less
'stuff' a system has installed, the better it runs.
**************************
Next, go to Start > Run, type in cleanmgr and click OK to start it. Select
your main OS drive (usually C:) and let it run its initial scan. When it
finally opens up, set the options so that it targets all Temp files (see the
list below) and then run it.
Include the following (you can exclude the rest unless you're unsure about
what will be removed):
Temporary Internet Files
Microsoft Error Reporting
Recycle Bin
Temporary Files
**************************
Finally, I'd like you to reboot your computer and (without starting up any
programs or windows) open up Malwarebytes, update it fully and run another
Full scan. Send me a copy of the log file it produces when it's finished.
At this point, I'm not entirely sure what I expect to see. I mainly want to
make sure that Malwarebytes isn't ignoring something it doesn't yet know how
to fix. Do the same thing with a fresh HJT scan so I can compare it to what
I already have here.
Happy Holidays,
Gman
"The only dumb questions are the ones we fail to ask"
----- Original Message -----
From: "tempting2taanzaa" <tempting2taanzaa@xxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Tuesday, December 30, 2008 12:00 AM
Subject: -=PCTechTalk=- Re: Antivirus 2009
> Hi G:
>
> I sent the HijackThis logfile as a .txt attachment to your email address.
> And thank you for taking a look at it!
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