-=PCTechTalk=- IP address in conflict

And yet another computer problem in the senior world.  A computer that has 
been working fine all of a sudden stopped connecting to the Internet so they 
called their cable tech support hoping for an easy fix.  After an hour or so 
the tech told them that their computer no longer recognizes it's IP address.
Can you give me a direction in solving this situation?

Always in Appreciation,
Jan 


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