-=PCTechTalk=- Help me please

Hi,
I am so frustrated with my ISP and computer at the moment, I have to get on
Netzero to receive my mail, and on Bellsouth to send it. If
I try to get a letter in from Bellsouth, it cuts me off, and I can't seem to
configure Netzero to send.

I have been on the phone for at least 3 hours with my ISP and can't get it
straightened out. They are telling me that it is the modem. But it's funny
to me that I can get on with one or the other with this modem.

I have done a system backup qic restore, re-installed Windows, re-installed
IE explorer, re-installed the driver for the modem, I am at my wits end with
this. I would change servers but don't know if it really is my modem, and
besides I would have to move all my web pages. I have done everything except
a re-format, and I'm not sure that would take care of the problem or if
after all that work, it really is the modem....

I am running Windows 98SE and have Internet Explorer 5.5 and OE 5.5. I have
a Dell Inspiron 7500 laptop, with 700mhz, 256mb ram, and 16gb hard drive. I
hope I am explaining it right.

I don't know what to do. sniff sniff
Any ideas?
Yvonne





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