-=PCTechTalk=- Fw: Ad-Aware SE Personal

Re: Generic Downloader.ab Name: web.exe ~=20
As I mentioned earlier that I had contacted Lavasoft about the problem I =
mailed about. You will see the steps I took then.  Here's the response I =
got from Lavasoft.  It is most annoying to be receiving a Virus alert =
for a trojan type worm each time I scan with Ad-Aware SE.  I know that I =
dont have it in the Quarantined folder.    Janet


----- Original Message -----=20
From: "Lavasoft Support" <generalsupport@xxxxxxxxxxx>


> Ad-Aware SE PersonalDear user,
>=20
> The following text can be sound in the manual for Ad-Aware SE and in =
our FAQ
> section at www.lavasoft.com
>=20
> While performing a scan with Ad-Aware, a background antivirus monitor =
may
> issue an alert, stating that a virus has been found in the temporary
> directory (%temp%) for the current user. This does not necessarily =
mean your
> computer has been infected with an active virus.
>=20
> Most antivirus resident scanners will not scan compressed files and =
only
> monitor your memory for the sign of an active viral process. During a =
scan,
> Ad-Aware will temporarily decompress files to scan their contents =
without
> activating the content, but in doing so, the file is noticed by the
> antivirus' resident scanner. Also, some antivirus applications include =
an
> option to quarantine infected files, and when Ad-Aware decompresses =
these
> quarantined files, the antivirus background scanner detects the virus =
moving
> outside the quarantine area. To avoid this you can either remove the
> quarantined files via your antivirus application, or have Ad-Aware =
ignore
> the antivirus program's quarantine folders/files during a scan.
>=20
> Regards
>=20
> Andreas
> Lavasoft Support
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