Hi, I'm running Win98SE ; 512 RAM: IE 6: Java 2 runtime 1.4.0_01 When my wife accesses her favourite online game she frequently gets the following error: "An unexpected exception has been detected in native code outside the VM. Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x6D1B3B67 Function=[Unknown.] Library=(N/A) NOTE: We are unable to locate the function name symbol for the error just occurred. Please refer to release documentation for possible reason and solutions. (Lots of tech-type stuff here which I didn't bother copying) Dynamic libraries: 0x7CC00000 - 0x7CC1D000 C:\WINDOWS\SYSTEM\IMAGEHLP.DLL" I researched this down to this: http://java.sun.com/j2se/1.3/error-handling.html - which describes the above error and says the following: "Visual Studio limitation on Microsoft Windows 95/98 and NT On Microsoft Windows 95, 98 and NT platforms, the error handler uses the system's imagehlp.dll file to help determine the function name, source file, and line number of a crash site. (Microsoft Windows 2000 and ME use two files, imagehlp.dll and debughlp.dll to perform this task.) However, the imagehlp.dll file in Microsoft Windows 95/98 and NT does not work well with binary code and DLLs generated by Visual Studio 6.0. This problem is due to a file-format change introduced in Visual Studio 6.0 and is described in detail on the Microsoft Product Support Services web site along with Microsoft's recommended solution." That's where my search ended as I couldn't find anything in Microsoft's Product Support Services site. Could someone point me in the right direction? Thanks, Mike -- The older you get, the better you get, (unless you're a banana). To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/