[pchelpers] Re: user accounts and malware removal

Hi PcCowboy,

Tuesday, August 30, 2005, 10:19:38 PM, you wrote:

P> yes, but how do I tell my customers how bad their computer was, and
P> how many spyware programs they had if I delete them before scanning
P> them to get a count. The higher the count the better I look and the
P> better they feel for spending the money. 8-) ( I hope you all know
P> I'm joking)

You may be joking, but some people need a whack upside the head to
understand how insecure their systems have been, and how thoughtlessly
they've been browsing "on the wrong side of the tracks", and nice big
numbers might get the point across (especially if you print out the
results so that they can see that you didn't simply pull a number out
of thin air). The first time you look at a customer's system, you
might want to scan first and get the statistics, before you start
getting serious about cleaning it up and locking it down.

-- 
Scott.




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