[pchelpers] Re: [pchelpers]

You could have a bit of both here. It's possible a hardware problem
brought about the shut down problem, which in turn damaged some files
when you were forced to pull the plug.

It's also possible file damage or bad sectors caused the software
problem. Other hardware trouble may be additional. Whatever it is, it's
important to get the hardware working first, then deal with the
software.

Stage 1: Power off. Disconnect the hard drive IDE cable. Put a boot disk
in drive A: and see if it will boot to a simple prompt. If everything
behaves well, run a few checks (checkit.exe or other hardware checker).
If not, you need to begin swapping out boards until the trouble is
found. Something may need replacing.

Stage 2: Once the hardware works, re-connect the hard drive. Re-detect
it in BIOS if required. Boot again with the floppy and see if the C:
drive is visible with a DIR C: command. If it is, run
SCANDISK C:
After all that is complete, you need to try the boot from hard drive. It
is only at this point that patches or re-installs should be considered.

Any more questions- ask the team!

ckott.arina@xxxxxxx wrote:
> 
> I?m looking for help with a problem of shutting down my computer.  I?m running
> Windows 98 SE, and my computer has automatic shutdown mode (so there?s no
> on/off switch on it).  Now sometimes when I shutdown the computer shuts down
> but doesn?t power down.  It continues running, but the monitor screen is
> blank.  So the only way to get the computer off is to pull the plug out.  Now 
> a
> problem with booting up has started.  Sometimes the computer will power up, 
> but
> nothing will happen ? the hard drive engages a bit, but nothing really
> happens.  Sometimes it boots up, but then it seems that the signal to the
> monitor is shut off, as the computer runs, monitor is on, but nothing showing.
> The computer doesn?t respond to the keyboard.  Sometimes in booting up the
> computer, the screen goes ?stripey? (parallel lines) and then blank and the
> computer stops booting up.  Sometimes there is just a long beep.  In all of
> these instances I have to pull the plug out to switch the computer off.
> Sometime I can get the computer booted up, I?ve check the system devices etc,
> and everything looks fine on it.
> 
> So could this be a problem with the hardware, software, or maybe both??  Your
> help is much appreciated!
> 
> Yours
> Scott
> 
> ---------------------------------------------
> Welcome to Valmiera.
> http://www.valmiera.lv

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