[pchelpers] laptop wouldn't shut down

I have  a wireless laptop--Acer Ferrari 4005- suppose windows froze and there 
was no way to close it down other than to force it to close  down. I had that 
problem tonight I was working in Excel-- it just froze- nothing 
worked--everything froze up  I fiddled with it -- finally windows shut down but 
my laptop was still running-- it didn't shut off-- I pressed the green    
button that starts the laptop -- nothing grrrr!!!! so I left it tried to find 
some info on this -- naadaa!!! yet-- I went back again and pressed the green 
button down longer and it finally shut down-- Now I hope I can find out why 
Excel froze up in the first place. Anyways those who do have laptops(notebooks) 
probably had this happen to them at one time or another. I would like to  how 
they dealt  with that problem -- It doesn't tell you that the start button will 
close your laptop even you need to anywhere in the manual . Thank you - Jackie 


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