[pchelpers] Re: i have a virus
- From: John Durham <john.modec@xxxxxxxxxx>
- To: pchelpers@xxxxxxxxxxxxx
- Date: Fri, 30 Nov 2001 09:22:51 +1300
You're not a happy chap today...
Given the description you provided (and not having this software
myself), the basic procedures used must ensure the virus is contained
where it is.
First order is a clean reboot from cold using a floppy boot or CD if
appropriate. Once that is done, clean the system files of infection. In
W98 I would use System File Checker (SFC) to restore the original
versions, but I don't know if XP has it. Anyone else know that?
After the system files are clean a standard virus scan should root out
the nasty.
If this method won't work for you, there are 2 alternatives.
1) Remove the hard drive and slave it to another system with a full
antivirus. Run the scan then restore the system to original condition.
2) Complete re-partition and reformat of the hard drive.
Jonathan Setcer wrote:
>
> I have a new virus in my kernel32.exe file and it is in my kdll.dll
> file too
> according to "Norton's". I am using windows XP Professional.
> {aside: I got the W95/Badtrans.B@mm virus BEFORE I got around to
> installing
> my Norton software. As soon as I saw bouncing e-mails from newsgroups,
> strangers, etc. I knew I waited too long to install....}
>
> First Norton said the files could not be cleaned. and could not be
> deleted
> because they were in use so it "quarantined" them.
>
> a few min later i got an error message that "kernel32.exe" had
> performed an
> illegal operation and would be closed.
>
> I thought "kernel32" was necessary for ANYTHING to run, so I am
> suprised
> that I am still running with it closed.
> (I looked in my "taskmanager/processes" and it is not on the list).
>
> NOW FINALLY MY QUESTION:
> with the kernel32 "quarantined", and infected, and not running, what
> is
> going to happen when I reboot my computer?
>
> How do I get a clean copy of these two files?
>
> Please help me, I am drowning in my self pity.
>
> Agape & 73, J. Setcer
--
Regards, John Durham <mailto:modec@xxxxxxxxx >
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- Follow-Ups:
- [pchelpers] Re: i have a virus
- From: G.R. Hanson
- [pchelpers] Re: i have a virus
- From: Jonathan Setcer
- [pchelpers] Re: i have a virus
- From: pchelp
- References:
- [pchelpers] Re: AVG
- From: Don Bieber
- [pchelpers] i have a virus
- From: Jonathan Setcer
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