[pchelpers] Re: @home.com


--- Peter <lists@xxxxxxxxxxxxxxxxxxx> wrote:
> 
> I have @home now for about 3 years, and not one
> minute of down time.
> 
> ~~~~~~~~~~~
> Peter

===========================

To Jackie and "whom it may concern"...

I need to clarify my last message.  My @Home INTERNET
service has only been "DOWN" 4 or 5 times in the past
1 1/2 years, and a couple times was solved by
unplugging the 3Com modum for a minute.  

Only ONE time did I loose internet service longer than
a couple hours, and that was when most of the
Chicagoland area was down many months ago.

I can only state I am PLEASED with @Home service.  But
then, I try to be an "informed" customer- seems to
work for me.  Having an *attitude* with their customer
service, DOES NOT work to your advantage.  Being
pleasant and listening works wonders...    ~Ed

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