[pchelpers] Re: getting AntiVir updates

Hi Scott

> EGlnl> Yes, most update problems seem to be caused by server overloads, which
> EGlnl> is not surprising considering the fast rise in popularity of this 
> EGlnl> program.
> 
> I repeat, I've never seen it have trouble downloading the update; It
> always seems to be immediate; that is not a sign of a server problem.

Server problems occur only at certain times (new version, virus scare, 
etc.) and in certain places.

> EGlnl> Once the glitch has been fixed, you can again make AntiVir 
> automatically
> EGlnl> check for updates as often as you want (on AntiVir's scheduler tab). 
> I'd
> EGlnl> suggest every 3 hours.
> 
> That's 8 times more often than the default; if everyone did that, and
> if the problem is indeed due to a slow server, they'd need 8 times
> more servers and/or 8 times more bandwidth, just to keep up.

No, checking if there's a new update takes much less time and bandwidth 
than downloading an update. In addition, the increased checking for 
updates happens anyhow as hundreds of thousands of paranoid users try to 
manually update dozens of times per hour (because they don't realise 
they're perfectly safe even with a 2-day-old update if they simply don't 
open suspicious emails and download stuff without first checking its 
reputation).

If update checks every 3 hours were a problem, the program would provide 
a limit. So far, i haven't noticed one.

> The instructions for the temp file cleaning are very brief.  The
> default settings for CCleaner will remove things that some people may
> want to keep, since one of its functions is to perform privacy
> cleanups.
> 
> I'd say something like this:
> 
>    Enable Internet Explorer - Temporary Internet Files, System -
>    Temporary Files, and Utilities - Antivir PE Classic (on the
>    Applications tab).  Other items can be set as you want; if you're
>    not sure, then you might want to turn them off.
> 
> Also, "as often as necessary" sounds odd. I'd say "repeatedly". I'd
> also suggest 4 times maximum.  Also note that under Vista, you'll need
> to RIGHT-click on the CCleaner icon and select "Run as Administrator",
> when starting CCleaner.

Added these to http://forum.avira.de/thread.php?postid=223950#post223950


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