That would have been my first choice too, but if I save the same Word file to a rtf instead of a doc, it opens. ----- Original Message ----- From: "Deb" <debpf@xxxxxxxxxxx> To: <pchelpers@xxxxxxxxxxxxx> Sent: Saturday, October 18, 2003 8:59 PM Subject: [pchelpers] Re: friend can't open...... > When your e-mail screen is open, go to > Tools > Options > Security > and make sure the box is NOT checked regarding attachments. > I believe I would start there to troubleshoot the problem. > Deb Pf --- Outgoing mail is certified Virus Free. Yipee! Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.522 / Virus Database: 320 - Release Date: 9/29/2003 Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at http://www.freelists.org/cgi-bin/lsg2.cgi List archives at http://www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Good advice is like good paint- it only works if applied.