[pchelpers] Re: computer won't start, get this message - need help asap

Hi brothers,It has been a while since I posted here.But I now have what I
need to reformat my hard drive.I just need step by step instructions.I am
hoping someone will be able to help me.thank you in advance for any
assistance you may be able to offer.

Liz
----- Original Message -----
From: "G. R. Hanson" <grhanson@xxxxxxxxxxxxxxxx>
To: "PCHelpers" <pchelpers@xxxxxxxxxxxxx>
Sent: Monday, April 17, 2006 10:28 PM
Subject: [pchelpers] computer won't start, get this message - need help asap


> A friend of mine just called.
> She came home tonight and tried to use her pc.  This morning it was
> working fine.  She said tonight she came in and all her icons was gone,
> her favorites were gone. Nothing looked the same.
> She could not turn off the computer.  I do know that somewhere in there
> she unplugged it from the wall.
>
> Now she says this is all she gets.  When she turns on the computer, she
> cannot get to windows at all.  She gets a message which I will type, and
> it puts her in a loop.  Nothing she clicks goes anywhere, just back to
> this same message.  Here is the message:
>
> We apologize for the inconvenience but windows did not start successfully
>
> A recent software or hardware change might have caused this
>
> If your computer stopped responding, restarted unexpectantly, or was
> automatically shut down to protect your files and folders choose last
> known good configuration to revert to the most recent settings that worked
>
> If a previous startup attempt was interrupted due to a power failure or
> because the power or reset buton was pressed or if you aren't sure what
> the caused the problem, choose start windows normally
>
>
>
> Safe mode
>
> Safe mode with networking
>
> Safe mode with command prompt
>
> Last known good configuration <most recent that worked>
>
> Start windows normally
>
>
>
> Use the up and down arrow keys to move the arrow keys to your choice.
>
> (None of those do anything if she highlights them and clicks enter)
>
> Can you help me help her tonight if possible please.
>
> Re-Na
>
>
>
>
>
>
>
>
>
>
>
> ---
> avast! Antivirus: Outbound message clean.
> Virus Database (VPS): 0616-0, 04/17/2006
> Tested on: 4/17/2006 9:28:32 PM
> avast! - copyright (c) 1988-2005 ALWIL Software.
> http://www.avast.com
>
>
>
>
>
>
> --
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>
>
> --
> No virus found in this incoming message.
> Checked by AVG Free Edition.
> Version: 7.1.385 / Virus Database: 268.4.1/312 - Release Date: 4/14/2006
>
>



-- 
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