Hi Tonia, Sunday, August 24, 2003, 9:45:21 AM, you wrote: T> Microsoft always recommend that we shut down the anti-virus T> program before installing their software (or any software for that T> matter.) Yes, and never mind that factory CDs have had viruses on them... ;) Scanners that use heuristics will often alert on system utilities. --Scott. Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at http://www.freelists.org/cgi-bin/lsg2.cgi List archives at http://www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Good advice is like good paint- it only works if applied.