[pchelpers] Re: Wireless Optical Mouse Problem

Thank you Scott for the detailed reply.

 and thanks to the others for suggestions, all of which I tried.
----- Original Message ----- 
From: "Scott McNay" <wizard@xxxxxxxx>
To: "Louis M Hall" <pchelpers@xxxxxxxxxxxxx>
Sent: Thursday, November 22, 2007 7:01 PM
Subject: [pchelpers] Re: Wireless Optical Mouse Problem


>
> Hi Louis,
>
> Wednesday, November 7, 2007, 6:00:10 PM, you wrote:
>
> LMH> I have just installed a Verbatim Mouse Optical Wireless Desktop
> LMH> Rechargeable Snap in Receiver Mouse. It does not work and a
> LMH> replacment is on the way, but I wonder if it is a mouse problem
> LMH> or is it a setting problem on my computer. The pointer for the
> LMH> Verbatim does not appear on the screen. The red light on the
> LMH> receiver and the mouse is on and bright.
>
> LMH> I did have an old wired logitech mice. I removed the logitech
> LMH> software thinking there might be a conflict. I connected my old
> LMH> wired logitec to the computer and it works, I assume it works
> LMH> through the original microsoft software. Even if I disengage this
> LMH> wired mouse, the Verbatim still does not work.
>
> LMH> I have installed, uninstalled, etc. When I go to Systems, Device
> LMH> Manager it shows only HID compliant mouse and Standard PS/2 Port
> LMH> Mouse.
>
> Make sure that the mouse is charged. Mice that have removable
> batteries should have fresh batteries installed.

[USING CAPS TO MAKE IT EASIER FOR YOU TO READ]

I HAVE BEEN WORKING WITH NEW RECHARABLE BATTERIES, THE CHARGER
CONNECTED AND NO LIGHT INDICATING A LOW BATTERY THAT IS ON TOP OF THE MOUSE. 
FURTHER, I HAVE BEEN WORKING WITH TWO NEW UNITS AND TOOK
ONE OF THE UNITS [MOUSE AND RECEIVER] TO BEST BUY FOR TESTING AND
IT WORKED FINE ON THEIR COMPUTER.

 I use standard
> rechargeable batteries, which means I need to charge them regularly.
>
> It typically takes a little bit (rarely no more than about 5 minutes)
> for the computer to properly recognize the mouse.

IN NUMEROUS ATTEMPTS THE COMPUTER HAS HAD PLENTY OF
TIME TO RECOGNIZE THE


  If the computer
> wants to install other devices, this can interfere, since only one
> device can be installed at a time.

 So, if it's trying to install a
> driver for a Whatchamacallit, it won't be able to install the mouse
> driver until that is done.  This doesn't seem to be your problem,
> though.

NO NEW DEVICES WERE BEING INSTALLED.
>
> Wireless mice have a small button on the underside, and the receiver
> typically has a button on top.  Pressing the buttons causes them to
> synchronize.  I've found that synchronizing typically takes a number
> of tries.

THIS MOUSE HAS A RESET BUTTON ON THE BOTTOM FOR TURNING
ON AND OF,. A LIGHT ON THE BOTTOM WHEN IT IS ON AND LIGHT
THAT GOES ON ON THE TOP WHEN THE BATTERY IS LOW.
>
> The mouse and receiver typically must be within about 2 feet (about 40
> or so cm) of each other; significantly more than that is typically out
> of range. Having something in the way might also interfere.

I HAVE TRIED IT THE MOUSES WITHIN A COUPLE OF INCHES AND VARIOUS
DISTANCES UP TO SEVERAL FEET.
>
> My experience with mice is that you can have any number of them
> connected; it can be interesting to move one mouse and see the pointer
> move one way, then move the other mouse and see the pointer move
> another way.
>
> If you remove the receiver, delete the "HID compliant mouse" from
> Device Manager, and then reconnect the mouse, do you see the messages
> about new hardware?  If so, the software side is probably working ok.
>
> WIRED optical mice are fairly reliable; I've only once seen one die,
> and that was only a couple of weeks ago; the light was on, but no-one
> was home, and a replacement mouse worked just fine.  WIRELESS mice are
> a PITA sometimes.

YOU ARE RIGHT THERE. I HAVE UNINSTALLED THE P2 WIRED MOUSE, THE
TWO OPTICALS AS STAND ALONE AND WITH THE P2, THE MOUSE POINTER
JUST WONT MOVE. I HAVE DONE SOME DIAGNOSTIC TESTS ON THE USB
SLOTS AS WELL AS TRYING DIFFERENT ONEW. THE COMPUTER IS A DELL
32 BIT THAT IS FOUR YEARS OLD. MAYBE THE INSTALLATION SOFTWIRE JUST
DOESN'T PROVIDE FOR THIS MOUSE WHICH WAS SHIPPED TO ME WITHOUT
SOFTWARE. THE INSTRUCTIONS MAKE TO MENTION OF SOFTWARE. I GUESS
IT JUST RELIES ON THE XP SOFTWARE.

I AM ABOUT AT THE POINT OF JUST PUTTING THE MOUSE ON A SHELF AND STICKING
WITH THE WIRED ONE. IT'S A CHALLANGE TO MAKE IT WORK, BUT IT'S NOT WORTH
HAULING IT INTO BEST BUY FOR THEIR EVALUATION.
>
> -- 
> Scott.
>
>
>
> -- 
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> 



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