[pchelpers] Re: Wireless Optical Mouse Problem

Hi Louis,

Wednesday, November 7, 2007, 6:00:10 PM, you wrote:

LMH> I have just installed a Verbatim Mouse Optical Wireless Desktop
LMH> Rechargeable Snap in Receiver Mouse. It does not work and a
LMH> replacment is on the way, but I wonder if it is a mouse problem
LMH> or is it a setting problem on my computer. The pointer for the
LMH> Verbatim does not appear on the screen. The red light on the
LMH> receiver and the mouse is on and bright.

LMH> I did have an old wired logitech mice. I removed the logitech
LMH> software thinking there might be a conflict. I connected my old
LMH> wired logitec to the computer and it works, I assume it works
LMH> through the original microsoft software. Even if I disengage this
LMH> wired mouse, the Verbatim still does not work.

LMH> I have installed, uninstalled, etc. When I go to Systems, Device
LMH> Manager it shows only HID compliant mouse and Standard PS/2 Port
LMH> Mouse.

Make sure that the mouse is charged. Mice that have removable
batteries should have fresh batteries installed. I use standard
rechargeable batteries, which means I need to charge them regularly.

It typically takes a little bit (rarely no more than about 5 minutes)
for the computer to properly recognize the mouse.  If the computer
wants to install other devices, this can interfere, since only one
device can be installed at a time.  So, if it's trying to install a
driver for a Whatchamacallit, it won't be able to install the mouse
driver until that is done.  This doesn't seem to be your problem,
though.

Wireless mice have a small button on the underside, and the receiver
typically has a button on top.  Pressing the buttons causes them to
synchronize.  I've found that synchronizing typically takes a number
of tries.

The mouse and receiver typically must be within about 2 feet (about 40
or so cm) of each other; significantly more than that is typically out
of range. Having something in the way might also interfere.

My experience with mice is that you can have any number of them
connected; it can be interesting to move one mouse and see the pointer
move one way, then move the other mouse and see the pointer move
another way.

If you remove the receiver, delete the "HID compliant mouse" from
Device Manager, and then reconnect the mouse, do you see the messages
about new hardware?  If so, the software side is probably working ok.

WIRED optical mice are fairly reliable; I've only once seen one die,
and that was only a couple of weeks ago; the light was on, but no-one
was home, and a replacement mouse worked just fine.  WIRELESS mice are
a PITA sometimes.

-- 
Scott.



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