[pchelpers] Re: WTLib CD installation problem

Thanks, Cy. I shared your instructions with her. 
Dru 

-----Original Message-----
From: Cyril Halbach <cyril.kr3y@xxxxxxxxx>
To: pchelpers@xxxxxxxxxxxxx
Sent: Mon, 16 Feb 2009 5:30 pm
Subject: [pchelpers] Re: WTLib CD installation problem



Dru,
I know I have run across this problem before.
There was a blurb from Symantec regarding a /_*Similar problem*_/ with 
ystem Works install.  The same error response leads me to believe that 
here are some left over files from  a previous install attempt or maybe 
ven a failed uninstall attempt.
You may have to delete an old Watchtower folder from the C: Drive if the 
leanup does not work to eliminate possible corrupted files.
This is the blurb:

   Error: "Please insert the disk: 1" while installing Norton SystemWorks
*Situation:*
hile installing Norton System Works, you see the message "Please insert 
he disk: 1" or "Please insert disk label" and the installation does not 
roceed.
*Solution:*
his problem is most often caused by Norton SystemWorks files that 
emain from previous versions of Norton SystemWorks or one of the 
omponents of Norton SystemWorks. To solve this problem, edit the 
indows registry to remove specific keys and then install Norton 
ystemWorks as usual.

y


porschia@xxxxxxx wrote:
 Br. John -She used a 2nd disc and still noÃ? install so I doubt scratches 
aused the problem.Ã? 
 Br. Cyri -Ã? CD drive E displaysÃ? under My Computer but dbl-click results are 
lank. CD removed and re-inserted with same blank. Right
 click/open also blank.

 She said - I'm doing a disk clean up to see if this helps. It says cleaning up 
rive C:Ã? Ã? I will have her defrag too.

 Dru 
   

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