[pchelpers] Re: WT Library Hangs

I barely remember that there were some defective c.d.s when the WTLIB 99
first came out.  Is there a chance that Cy has one of the bad ones?
I can not remember what the defect was.......

Agape, J. Setcer

----- Original Message -----
From: "Cy Halbach" <kr3y@xxxxxxxxxxx>
To: <pchelpers@xxxxxxxxxxxxx>
Sent: Sunday, September 09, 2001 6:51 PM
Subject: [pchelpers] Re: WT Library Hangs


>
>     Hi John, thanks much for trying to help. Here is additional
information
> that I sent to another person who tried to help.  I am beginning to wonder
> if no one else uses the Search function. However it did fail yesterday
using
> just the Insight Book selection. Cy
>
> Additional information follows:
> 1. WTLIB fails on three different computers. With no other software
running.
> Usually however there has been a copy of Windows Word Perfect and more
> recently Perfect office.
> Computers were:
> a.      133mhz Cyrix with 64Megs of memory 2.1 Gig HD  Win 95
> b.      500 Mhz HP computer with 64 Megs 4.3 Gig HD   Win 98
> c.      733 mhx HP Pavillion both with 64 Megs and then with 256  Megs new
> memory, 30 Gig HD,  Windows ME
> 2. WTLIB CD has been replaced by the Society and since it is very
> intermittent I cannot say it fails at the same place but it fails the same
> way.
> 3. Problem has occurred with WTLIB 95 WTLIB 97 and WTLIB 99 and no other
> program running
> 4. Re-installation of the WTLIB has no bearing on the problem
> 5. WTLIB has been known to have trouble with bad temporary files so in
most
> of the cases I would blow away the temporary files and it normally would
> have no effect.
> 6. Once it starts to fail on a certain "Search argument" it continues to
> fail on that search argument. Considering that the computer has to be
> rebooted (actually a power on Reboot) this would  definitely clear memory
of
> any extraneous junk.
> 7. Failure has almost always occurred when using the Search Function and
> many times only after previous selections have been viewed.
> 8. The error seems to appear mostly when search involves a larger section
of
> material. For example searching the Insight Book by selecting IT-2 Page
273
> a menu of all the deadings on page 273 are shown. Selecting LOVE which
> happens to be the last heading on that page, bombs every time. I presume
it
> is because that selection has to bring up severl pages of data.  Yet
> selecting the same article by using IT-2 and Page 274  works every time
with
> the same data.
>
>  ----- Original Message -----
> From: "John Durham" <john.modec@xxxxxxxxxx>
> To: <pchelpers@xxxxxxxxxxxxx>
> Sent: Sunday, September 09, 2001 0:49 AM
> Subject: [pchelpers] Re: WT Library Hangs
>
>
> >
> > Can I suggest you start by wiping the CD with a soft cloth to remove
> > dust, and then running Scandisk on your hard drive to check for sector/
> > file problems.
> >
> > Then see if the behaviour continues.
> >
> > Cy Halbach wrote:
> > >
> > >     Appreciate any possible help or suggestions for System Lock Ups
> > > when using the WT Library. It s highly intermittent but occasionally
> > > it will fail consistently with a certain Search selection. Today it
> > > failed several times when I tried to use the insight book selection
> > > IT-2 page 273. Clicking on the last selection Love would consistenly
> > > hang the computer. However selecting IT-2 page 274 would bring up the
> > > article and never hang.
> > >     Does anyone know of a Utility Program that could be helful since
> > > the Ctrl-Alt-Del will not bring down the Library Program even thought
> > > it will occasionally pop the panel to allow that selection..
> > >
> > > Cy Halbach
> >
> > --
> > Regards, John Durham <mailto:modec@xxxxxxxxx >
> > ICQ number 112663246
> > Fax/Phone 64 4 5286786
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> >
> >
> >
> >
>
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