[pchelpers] Re: Upset Modem

Thanks John, but the Troubleshooters don't seem to
work for this. I'll keep looking though.

Karl B

--- John Ford <john.ford1@xxxxxxxxxxxxxxxx> wrote:
> 
> Hi Karl,
> 
> I was doing a bit of research and found this link
> may help you in your quest
> to correct your modem problem. It explains the use
> of Win 2k's
> Troubleshooters. I hope this helps. Here is the
> link:
>
http://www.microsoft.com/windows2000/en/professional/help/
> 
> John F
> 
> -----Original Message-----
> From: pchelpers-bounce@xxxxxxxxxxxxx
> [mailto:pchelpers-bounce@xxxxxxxxxxxxx]On Behalf Of
> Karl Bycroft
> Sent: Wednesday, September 19, 2001 1:28 AM
> To: pchelpers@xxxxxxxxxxxxx
> Subject: [pchelpers] Re: Upset Modem
> 
> 
> 
> Hi John,
> 
> Yes, I managed to complete the download last night.
> 
> On boot up, the modem is showing in device manager,
> and showing that
> it's working properly. However, when I query the
> modem, I get an error
> message saying it's not working. I've also tried
> just dialling with it
> but also no luck. I then uninstall the modem; reboot
> and have Win2k
> recognise it. Once I do that, the modem is working
> again.
> 
> I've updated the driver from the CD supplied with
> the modem (which is
> only about a month old by the way), reboot and it's
> going again.
> However, when the machine is switched off for some
> time, then turned on,
> no-go on the modem again.
> 
> The connections seem ok; it's sitting in the slot
> with no movement.
> Contacts are clean, and modem case isn't damaged.
> When I re-install the
> modem, it works perfectly.
> 
> I'm loathe to touch the registry at all, as I'm not
> sure that is the
> problem. I thought I might have cleared the problem
> last night after the
> download completed, but it's still happening.
> 
> Thanks for your help so far, but still at wits end!
> The most annoying
> thing is, I just know it'll turn out to be something
> really simple, I
> just don't know what yet.
> 
> Regards,
> 
> Karl B
> 
> -----Original Message-----
> From: pchelpers-bounce@xxxxxxxxxxxxx
> [mailto:pchelpers-bounce@xxxxxxxxxxxxx] On Behalf Of
> John Ford
> Sent: Wednesday, 19 September 2001 1:10 p.m.
> To: pchelpers@xxxxxxxxxxxxx
> Subject: [pchelpers] Re: Upset Modem
> 
> 
> Karl,
> 
> I have a few questions? First did you ever finish
> the download? I
> suggest
> that you delete anything left over from the
> download. I would not even
> download 22 MB's with DSL. I suggest that you get
> Microsoft to send you
> a CD
> of the changes. Now getting to your pesky modem.
> Once you boot up, have
> you
> checked the hardware configuration to make sure that
> the modem is not
> there?
> If it is installed does it work? Also to repair any
> damage to your
> registry,
> you can use your backup of the registry. Go to
> Windows 2K help to see
> how
> you can replace your current registry with your
> backup. Make sure that
> you
> use a backup that was created before your download.
> This should correct
> any
> defects in the registry if there are any. Last of
> all, check to make
> sure
> that the connections to your modem are clean and
> tight, and that the
> card
> has not worked itself loose from its slot. Please
> let us know if you
> need
> more help.
> 
> John F
> 
> -----Original Message-----
> From: pchelpers-bounce@xxxxxxxxxxxxx
> [mailto:pchelpers-bounce@xxxxxxxxxxxxx]On Behalf Of
> Karl Bycroft
> Sent: Monday, September 17, 2001 8:00 PM
> To: pchelpers@xxxxxxxxxxxxx
> Subject: [pchelpers] Upset Modem
> 
> 
> 
> Hi,
> 
> Am running a Dell Laptop (PIII 850, 256Mb, Win2kPro)
> and having problems with my modem card becoming
> inoperable each time I close down. Card is a
> Dynalink
> 56k PCMCIA.
> 
> Problem started when i got some way through the
> massive download of the Win2k SP2 and the download
> stopped responding.(I know, stupid to try to
> download
> a 22mb update over a Dial-up connection, but when
> that's all you've got, can't be helped.) I left the
> window open for 20 minutes to see if it might start
> again, but to no avail.
> 
> I opened another browser window to check to see if
> the
> connection had dropped, but it hadn't. Tried then to
> close the 2K SP2 browser window, but to no avail.
> Went
> to Task Manager and closed the Window from
> there.Closed the machine for the night.
> 
> Opened machine next day, tried to connect, but no
> go.
> Error message came back that modem not responding.
> Had
> to uninstall, reinstall, restart, then update
> drivers
> from CD and restart again. Works fine whenever I do
> that, but I shouldn't have to do that every time I
> start the machine.
> 
> I'm guessing the download may have been halfway
> through changing some registry settings but I'm not
> experienced enough to be changing anyhting there.
> 
> Any help would be much appreciated.
> 
> Regards.
> Karl B
> 
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=== message truncated ===


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