[pchelpers] Re: US Robotic fax modem external-

Yes I bought one about a month ago-- I am using windows 2000 pro-- I am
using winfax so I can exit the controller icon-- but like you I can't shut
the modem down or I will have to restart windows.  Jackie


----- Original Message -----
From: Nigel
To: pchelpers@xxxxxxxxxxxxx
Sent: Sunday, May 26, 2002 12:47 AM
Subject: [pchelpers] Re: US Robotic fax modem external-



I've got an external modem on win xp and, if the modem is turned off when xp
starts, then its no modem mateys!  The modem must be turned on, and
connected correctly to the configured port, or xp says no modem.   This
means you will need to restart windows between every attempt.

Nigel



> What do you mean, it doesn't recognize the modem?  You should be able to
> hook it up to one of the com ports, set it up in Windows on com1, then
> check to see if there's a response (in WinXP, I'd go to Control Panel ->
> Phone and Modem Options -> Modems -> Properties -> Diagnostics -> Query
> Modem).  If no response, I'd switch the cable to the other com port and
> try again.




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