[pchelpers] Re: Trojans again

Hi Eric

Have you tried running TDS? It did score higher than "a squared" in the 
comparison tests i saw. Looks like you still have about 10 days left in 
your trial period. Remember to first update it manually. Let me know if 
you need help doing that or running the program to remove the trojans 
*permanently*.

You can also write to their helpdesk directly at tech@xxxxxxxxxxxxxxxx 
Please let us know what they answer. Many times companies do not provide 
help during the trial period, but TDS did answer when i wrote to them 
about your problems. It would also make sense to try if "a squared" has 
as good and smart a customer help policy. A good company helps customers 
with the free version too because they know that a satisfied customer is 
worth even more than the price of the product and will often buy the 
product and will also recommend it to others.

Could this be a new infection? Are you using Internet Explorer? If so, 
have you followed the directions for making it as safe as possible? Have 
you considered using Firefox instead? Do you have a firewall? I agree 
with Cyril's praise of Sygate. It has none of the problems common with 
ZoneAlarm and is at least as reliable, apparently even more so.

Once you get rid of the trojans, try this scan:
http://scan.sygate.com

Ekhart



Eric Furman kirjoitti:
> Hi Guys and Gals
> 
> I am at my wits end again.
> 
> The Trojans are back.
> 
> I have used Avast in boot-up mode, HijackThis, A(squared) &
> TrojanRemover.
> 
> All seems well for a while and then Avast reports a stack
> of Trojans one after the other in this location -
> C:\Documents and Settings\Eric\LocalSettings\Temp\wfyusyl.dll.
> 
> Its the .dll files that are infected.
> 

> Of course I can't delete them from the temp folder while in
> Windows because I get the message fault that "the file is
> being used by another program".
> 
> I have an old dos-based "Norton Commander" that is very
> useful at times like this since it has twin panes (as in Explorer)
> where you can see what are in the folders. So I deleted all
> the files and yet when I reboot somehow these Trojans are
> being generated - with different suffixes - elsewhere in the
> system and I get Avast warning me that I have a Trojan - you
> guessed it - in the same location as last. If I don't do anything
> about it, more of them are generated, sometimes in the Win/system
> folder.
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