[pchelpers] Re: Timeout using Firefox or IE

John Durham wrote:
> Cy Halbach wrote:
>   
>> Ekhart & John,
>>    
>>     The web still cannot be accessed.
>>
>> John Durham wrote:
>>     
>>> Yes, most of them. It's the main reason I use XP Pro to scan them.
>>>
>>>       
>> I realize I have not answered everyone's questions on this subject 
>> completely, However I have followed Ekhart's and John's advice 
>> regarding  Malware.
>>
>>     

>> 1. The windows security updates were on the system prior to this failure.
>> 2. Originally when it failed they had just finished using Firefox on the 
>> Web and had closed it.  When they went back to use it again a short time 
>> later it would not access the WEB.  Neither would IE access the WEB.
>> 3. AVG apparently was not completely up to date.
>> 4. The Sygate firewall was active.
>> 5. AVG indicated that Java.Byte Verify 'Trojan'  could not be removed.  
>> (not sure if it did anything with it. )
>> 6. I removed the drive today and installed it on my own system.
>> 7. AVG did not find anything on the drive.
>> 8. Spybot  found 10 items and removed them.
>> 9. Spy Sweeper found multiple objects that were considered adware but 
>> negligible but it also found something it called IE Highjacker and of 
>> course I had it remove all the items it found.
>> Before it closed it displayed the following message:
>>
>> Spy Sweeper successfully removed a known Internet Explorer Jighjacker 
>> from your computer. If it seemed that your IE settings, such as your 
>> home page or searching capabilities have not improved, follow these 
>> steps to fix the issue.
>> a. Click Shields
>> b. Click the IE tabs
>> c. Click Reset IE Page Settings to Defaults
>>     a and b were displayed by Spy Sweeper but there was no item like 
>> described in c.
>>
>>     

>> I have not yet done my research on IE Hijacker but I wanted to get this 
>> message going since I have done a lot of work and wanted to get it 
>> written down.   Juno through  Dial up  will still go out and get email  
>> but the Juno  built in Web Browser cannot access the WEB, results are 
>> the same as Firefox and Internet Explorer both through Cable and Dial Up.
>>
>> Cy 
>>     
> It is possible some problem or infection put new entries in your hosts 
> file. If so, you won't be able to access the sites listed there. Why not 
> look in it and see if there are familiar, often used ones.
>
>   
John,

Thanks,
   That was the last thing I did before shutting the machine down for 
the night. Will try it some time tomorrow after I get some sleep. 

Cy



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