Thanks for all your advice about SP2. I wanted to install it, but you all said to put in on a "clean" computer, as otherwise there might be problems with it. So I formatted my computer and installed it straight from the beginning and everything works fine. Debora -- -------list-services-below----------- Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at http://www.freelists.org/cgi-bin/lsg2.cgi List archives at http://www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Latest news live feeds at http://modecideas.com/indexhomenews.htm?sig Good advice is like good paint- it only works if applied.