[pchelpers] Re: Parallel Port

Hi Jo,

Sunday, November 30, 2003, 6:13:14 AM, you wrote:

JW> My brother was using an older Microtek flatbed scanner (ScanMaker V310)
JW> with a pci parallel port under Windows 98se.  Now he has installed XPPro
JW> and it will not recognize the port.  The scanner does have XP drivers
JW> provided by Microtek, but he says the port came with NO software from Best
JW> Buy 2 yrs. ago.  XP finds it - but says it cannot install because it cannot
JW> find the software.  Device Mgr. shows a yellow exclamation mark beside it
JW> and of course the scanner can't possibly work till the port does.  A phone
JW> call to Best Buy was not helpful.  Any suggestions? 

If XP can see it, that's half the problem.  Have him select a driver
for it, manufaturer name "(Standard port types)", and model "Printer
Port" or "ECP Printer Port", and see if that seems to work.

I ran into a simlar problem a year or so ago, with an older non-PNP
add-on printer port that wasn't detected at all by Windows XP (might
have been Win2K); had to manually add a printer port device and tell
it what I/O port and IRQ # to use. The hard part was that I had no
idea what port and IRQ it was using. Luckily, when I'd first installed
the card, even more years ago, I'd written it down, and the guy still
had that paper, so I didn't have to hunt it down the hard way.

--Scott.


Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig>
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