[pchelpers] Re: PC not able to communicate with printer

I agree with Scott. You can work this out. Allow a little time, apply a
little patience, save your money. :)
----- Original Message ----- 
From: "Scott McNay" <wizard@xxxxxxxx>
To: "Judy & Lindsay Roberts" <pchelpers@xxxxxxxxxxxxx>
Sent: Sunday, September 26, 2004 11:10 PM
Subject: [pchelpers] Re: PC not able to communicate with printer


>
> Hi Judy,
>
> Sunday, September 26, 2004, 8:06:18 PM, you wrote:
>
> JLR> Thanks Scott, tried and failed.   Looks like I'm going have to to pay
$70
> JLR> per hour for a techie to look at it.
>
> And how much did the printer cost?  If it's not under warranty, you
> might be better off getting something new.
>
> Is it a multifunction?  Do any of the other features work?
>
> Try deleting, restarting, and reinstalling the driver, if you haven't
> already.
>
> XP? Do a system restore to Saturday, since you said that it was
> working then.  If that fails or there's no restore point available,
> you might try uninstalling SP2 from Control Panel.
>
> If you know someone else with a computer, see if you can hook the
> printer up to it to see if it'll work there.  This'll give you a more
> definite indication of whether it's a print3er problem or computer
> problem.
>
> --Scott.
>
>
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>

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