[pchelpers] Re: PC not able to communicate with printer

----- Original Message ----- 
From: "Scott McNay" <wizard@xxxxxxxx>
To: "Judy & Lindsay Roberts" <pchelpers@xxxxxxxxxxxxx>
Sent: Monday, September 27, 2004 12:48 PM
Subject: [pchelpers] Re: PC not able to communicate with printer


>
> Hi Judy,
>
> Sunday, September 26, 2004, 7:38:29 PM, you wrote:
>
> JLR> Computer year old Win XP.   SP2 installed Friday last.
> JLR> Printer worked Saturday and Sunday.   Message today "Unable to
> JLR> communicate with the device.   Please start "MPService" from
> JLR> Services applet in the Control Panel.   The please right-click on
> JLR> the StatusMonitor to Reconnect and try again."
> JLR> There is no "Services" applet in Control Panel.
>
> Servies is under Administrative Tools in Control Panel.
Thanks Scott, tried and failed.   Looks like I'm going have to to pay $70 
per hour for a techie to look at it.
>
> What brand and model printer?
>
> Did you try simply restarting the computer?
>
> --Scott.
>
>
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