[pchelpers] Re: My PC Is Trying To Phone Napster

Way to go, John!
 I knew there was an answer to this but couldn't remember. Now, please, 
help me understand something. When the passive drive is hooked up to the 
active PC, will it not be detected by the active PC as a secondary 
drive? And, if so, wouldn't the malware be able to infect the clean 
primary drive as soon as the clean PC is powered up? I am not 
understanding how the passive setup differs from having a PC with two 
hard drives and using the secondary drive to clean up the primary one. 
Help me understand, please.
GTCox

John Durham wrote:
> GTCox wrote:
>   
>> Why is my PC trying to contact several sites I've never been to? Where 
>> on my drive can I find the programs responsible? This time it is trying 
>> to contact sms.napster.com. I've run all the scanners and come up with 
>> nothing. Can anyone give me a clue as to why this keeps happening, and 
>> where to go from here? I appreciate the time and effort of any who wish 
>> to answer, but please don't bombard me with questions about the 
>> different spyware detectors. Please assume I've tried them all and tell 
>> me where you would go from here. Thanks
>> GTCox
>>     
> To begin with, it seems obvious there is an infection of some type. We 
> can speculate about which one. The problem is to remove it. There is a 
> good chance it is active (as indicated by the symptoms). The next step 
> is removal (it may not be the only infection). This can be much harder 
> if it is running at the time, so passive removal is indicated here.
>
> To do that, you need a PC to act as scanner. It should be equipped with 
> up to date and capable anti-virus and anti-spyware. With both machines 
> switched off, disconnect your hard drive. Run cables to it from the 
> 'scanner' system. Power up the scanner and make sure it can detect your 
> drive.
>
> If all that is OK, scan the detected drive for both problems. Be 
> prepared to manually delete any files that are read only. After that, 
> repeat the scan. Keep doing it until you get a clean result.
>
> Then power down and return everything to the way it was and test it. The 
> problem should be history.
>   




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